Job Description
SHIELD is the world's leading risk intelligence company, empowering online businesses to stop fraud, build trust, and drive growth. Powered by the latest AI technology, SHIELD combines cutting-edge device fingerprinting with its proprietary Global Intelligence Network to detect new and unknown fraud threats in real time. SHIELD offers a range of solutions that span device fingerprinting, enterprise-grade protection, ad fraud prevention, and alternative credit risk intelligence. With offices across the globe and customers on every continent, SHIELD is rapidly achieving its global mission - to be the shield that enables trust for the world.
Responsibilities
• Develop, maintain and execute sales management cadences, processes and KPIs for weekly/quarterly forecast, and MBRs/QBRs
• Ongoing analysis on the sales funnel and other business trends for the Sales team
• Creating and maintaining Sales Operations policies, processes, training, and sales-related material
• Manage requests from the Sales team around engagement policies/sales processes and identify patterns that can help improve and optimize these policies and processes
• Working closely with the Sales team to ensure our CRM consolidates all our customer information, which would provide trusted insights for the team
• Partner with internal teams like Sales Enablement and Marketing
• Build and manage the Sales Operations team to ensure data hygiene in the CRM, optimized lead generation, updated with the latest mobile app/web trends/data, etc
Requirements
• Minimum 10 years of sales operations experience, preferably in a fast growing environment
• Hands-on experience of the following Sales Operation functions, but not limited to: Contact List Cleanup, Data Cleaning, B2B Sales Lead Generation, Data Mining & Extraction
• Deep SFDC expertise and knowledge of enterprise SaaS tools (e.g. Outreach, Tableau or any other data visualization tool)
• Comfortable building high-quality and complex spreadsheets, models and presentations
• A strong understanding of lead scoring, segmentation, revenue attribution and ROI
• Strong analytical skills with a data-driven, result-oriented approach
• Ability to pivot and change priorities if needed, handling multiple projects/details and meeting deadlines
• A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
Responsibilities
• Develop, maintain and execute sales management cadences, processes and KPIs for weekly/quarterly forecast, and MBRs/QBRs
• Ongoing analysis on the sales funnel and other business trends for the Sales team
• Creating and maintaining Sales Operations policies, processes, training, and sales-related material
• Manage requests from the Sales team around engagement policies/sales processes and identify patterns that can help improve and optimize these policies and processes
• Working closely with the Sales team to ensure our CRM consolidates all our customer information, which would provide trusted insights for the team
• Partner with internal teams like Sales Enablement and Marketing
• Build and manage the Sales Operations team to ensure data hygiene in the CRM, optimized lead generation, updated with the latest mobile app/web trends/data, etc
Requirements
• Minimum 10 years of sales operations experience, preferably in a fast growing environment
• Hands-on experience of the following Sales Operation functions, but not limited to: Contact List Cleanup, Data Cleaning, B2B Sales Lead Generation, Data Mining & Extraction
• Deep SFDC expertise and knowledge of enterprise SaaS tools (e.g. Outreach, Tableau or any other data visualization tool)
• Comfortable building high-quality and complex spreadsheets, models and presentations
• A strong understanding of lead scoring, segmentation, revenue attribution and ROI
• Strong analytical skills with a data-driven, result-oriented approach
• Ability to pivot and change priorities if needed, handling multiple projects/details and meeting deadlines
• A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
💡 Quick Summary
Seeking a career-building opportunity? The Sales Operations Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.