Job Description
Position: Sales Specialist
Location: 1+500 South Dixie Highway Cutler Bay, FL 33157
Terms: Full-time
Pay: $17/hr.
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Responsibilities
• Connects with potential customers and aims to turn every call into a sales opportunity.
• Handles various incoming sales focused phone calls.
• Promotes and sells client products and services by emphasizing product features based on customers' needs.
• Utilizes computer systems to verify and document customer requests.
• Continually improves knowledge of company services and promotions.
• Escalates calls to supervisor when necessary and appropriate.
• Provides feedback reports on call issues related to downtime and/or training issues.
• Resolves customer questions in a professional, helpful manner.
Location: 1+500 South Dixie Highway Cutler Bay, FL 33157
Terms: Full-time
Pay: $17/hr.
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Responsibilities
• Connects with potential customers and aims to turn every call into a sales opportunity.
• Handles various incoming sales focused phone calls.
• Promotes and sells client products and services by emphasizing product features based on customers' needs.
• Utilizes computer systems to verify and document customer requests.
• Continually improves knowledge of company services and promotions.
• Escalates calls to supervisor when necessary and appropriate.
• Provides feedback reports on call issues related to downtime and/or training issues.
• Resolves customer questions in a professional, helpful manner.
💡 Quick Summary
Seeking a career-building opportunity? The Sales Professional position is now open for candidates interested in the Helper Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.