Job Description
Location: Remote - covering Toronto (majority) and Western Canada. Candidates must live in Toronto.
Hours: Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays.
Employment Type: Full time.
Salary Range: CAD $90,000-120,000 base salary (contingent upon location) + discretionary bonus.
Job Pre-requisites: Medik8 is a British skin care brand so applicants must have a passport.
Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory - particularly in the US - Medik8 continues to push boundaries in clinical skincare.
The Sales & Training Executive (STE) is the face of Medik8 within Sephora. You will be responsible for driving "sell-through" by educating premium beauty retailers on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless. You will manage a territory of high-volume doors, building deep relationships with Store Leadership to ensure Medik8 is the #1 recommended clinical brand on the floor, while actively managing budget and team performance to meet strategic goals.
Key Responsibilities
1. Sales Strategy & Commercial Growth
Own the sales performance of your territory, delivering target KPIs and achieving the overall Sales Plan.
In partnership with leadership, develop and execute the territory strategy and event door strategy to achieve retailer sales targets and provide Year-Over-Year growth, with a focus on maximizing ROI.
Analyze weekly sell-through reports to identify opportunities and gaps. Analyze sell-out trends and report monthly on sales KPIs.
Plan and execute high-impact "Event Days" and "Brand Takeovers" to drive traffic and conversion, ensuring sales targets and ROI benchmarks are achieved.
Strategically manage your calendar to prioritize Top doors and high-potential locations.
Define and manage the customer experience at the point of sale.
2. Education & Training (The "CSA" Expert)
Execute high-impact ESVs (Education & Sales Visits), "shoulder-to-shoulder" training on the sales floor, distilling Medik8’s complex science into digestible, sales-driven "hooks."
Lead "Cluster Trainings" and "Morning Briefings" to inspire premium beauty retail staff, where available.
Master the "Vitamin A Ladder"—educating staff on how to transition customers from Retinol to Retinaldehyde (Crystal Retinal).
Host in-store training sessions for sales teams and conduct new hire onboarding for store staff.
3. Team Leadership & Development
Manage, coach, and track the sales and training performance of any direct reports and/or freelance team members.
Recruit, interview, and onboard all new direct reports in partnership with leadership, HR, and Education team.
Provide consistent onboarding, training, and management for all direct reports and freelance in your territory.
Ensure achievement of key retail metrics like “sales per hour” and “items per transaction” goals for your team.
Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports and freelancers.
4. Relationship Management & Advocacy
Build influential, collaborative partnerships with premium beauty retail District Managers, Store Managers, and Education Leads.
Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities, merchandising placement, and event strategies to drive retail sales growth.
Manage the Gratis program at the store level, ensuring the "right" products get into the hands of the "right" influencers on the floor.
Act as the primary feedback loop between the stores and the Head of Sales, advocating retailer needs with internal cross-functional partners.
Diplomatically address and resolve any store-level challenges to maintain strong relationships and ensure solid brand integrity.
5. Visual Merchandising & Operations
Maintain the Medik8 Gondola and/or NBT Wall to global brand standards.
Oversee execution of merchandising, promotional, and launch calendars, ensuring all brand guidelines are upheld.
Monitor inventory levels in-store; alert the Commercial Planner of potential out-of-stocks or shipment delays.
Ensure all testers are hygienic, full, and presentable.
Negotiate with store personnel to gain space and improve locations for all product categories.
6. Reporting & Business Analysis
Adhere to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management.
Track and analyze competitive promotions for future planning and conduct competitive research.
Utilize internal reporting tools (e.g., Power Bi) to evaluate retail trends and assess shifts in resource management.
Maintain organization and manage administrative deadlines, including but not limited to: travel bookings, expense reports, weekly sales recaps, event recaps, and store visit schedules.
Provide quarterly recaps highlighting achievements and areas for improvement.
The Ideal Candidate:
Strong field experience in prestige beauty (Skincare preferred).
Solid previous experience working within premium beauty retailer environments.
Proven track record of managing a multi-state or multi-province/multi-door territory.
Experience in a role with direct reports (highly preferred).
The "CSA" Passion: A deep interest in clinical skincare and the ability to explain "Retinal" vs. "Retinol" without blinking.
Entrepreneurial and results-oriented mindset, comfortable with ambiguity and fast-paced retail pivots.
Exceptional time management, organizational skills, and attention to detail.
Travel & Logistics:
Ability to travel 80%+ of the time within the designated territory.
Reliable transportation required (Standard IRS reimbursement for mileage). Up to date driver’s license.
Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays. <20% dedicated time for Office/Administrative work.
Must be willing to do overnight travel when required.
About us
Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory, particularly in the US, Medik8 continues to push boundaries in clinical skincare.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
Competitive salary
Comprehensive benefits package including paid time off, holidays, health insurance and retirement plans
Car allowance & mileage reimbursement
Cell phone and wifi WFH stipend
Annual product allowance and product discounts
Annual discretionary bonus based on performance
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)
At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.
Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Our Inclusive Hiring Standards:
Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.
Be your authentic self. Apply today.
Hours: Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays.
Employment Type: Full time.
Salary Range: CAD $90,000-120,000 base salary (contingent upon location) + discretionary bonus.
Job Pre-requisites: Medik8 is a British skin care brand so applicants must have a passport.
Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory - particularly in the US - Medik8 continues to push boundaries in clinical skincare.
The Sales & Training Executive (STE) is the face of Medik8 within Sephora. You will be responsible for driving "sell-through" by educating premium beauty retailers on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless. You will manage a territory of high-volume doors, building deep relationships with Store Leadership to ensure Medik8 is the #1 recommended clinical brand on the floor, while actively managing budget and team performance to meet strategic goals.
Key Responsibilities
1. Sales Strategy & Commercial Growth
Own the sales performance of your territory, delivering target KPIs and achieving the overall Sales Plan.
In partnership with leadership, develop and execute the territory strategy and event door strategy to achieve retailer sales targets and provide Year-Over-Year growth, with a focus on maximizing ROI.
Analyze weekly sell-through reports to identify opportunities and gaps. Analyze sell-out trends and report monthly on sales KPIs.
Plan and execute high-impact "Event Days" and "Brand Takeovers" to drive traffic and conversion, ensuring sales targets and ROI benchmarks are achieved.
Strategically manage your calendar to prioritize Top doors and high-potential locations.
Define and manage the customer experience at the point of sale.
2. Education & Training (The "CSA" Expert)
Execute high-impact ESVs (Education & Sales Visits), "shoulder-to-shoulder" training on the sales floor, distilling Medik8’s complex science into digestible, sales-driven "hooks."
Lead "Cluster Trainings" and "Morning Briefings" to inspire premium beauty retail staff, where available.
Master the "Vitamin A Ladder"—educating staff on how to transition customers from Retinol to Retinaldehyde (Crystal Retinal).
Host in-store training sessions for sales teams and conduct new hire onboarding for store staff.
3. Team Leadership & Development
Manage, coach, and track the sales and training performance of any direct reports and/or freelance team members.
Recruit, interview, and onboard all new direct reports in partnership with leadership, HR, and Education team.
Provide consistent onboarding, training, and management for all direct reports and freelance in your territory.
Ensure achievement of key retail metrics like “sales per hour” and “items per transaction” goals for your team.
Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports and freelancers.
4. Relationship Management & Advocacy
Build influential, collaborative partnerships with premium beauty retail District Managers, Store Managers, and Education Leads.
Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities, merchandising placement, and event strategies to drive retail sales growth.
Manage the Gratis program at the store level, ensuring the "right" products get into the hands of the "right" influencers on the floor.
Act as the primary feedback loop between the stores and the Head of Sales, advocating retailer needs with internal cross-functional partners.
Diplomatically address and resolve any store-level challenges to maintain strong relationships and ensure solid brand integrity.
5. Visual Merchandising & Operations
Maintain the Medik8 Gondola and/or NBT Wall to global brand standards.
Oversee execution of merchandising, promotional, and launch calendars, ensuring all brand guidelines are upheld.
Monitor inventory levels in-store; alert the Commercial Planner of potential out-of-stocks or shipment delays.
Ensure all testers are hygienic, full, and presentable.
Negotiate with store personnel to gain space and improve locations for all product categories.
6. Reporting & Business Analysis
Adhere to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management.
Track and analyze competitive promotions for future planning and conduct competitive research.
Utilize internal reporting tools (e.g., Power Bi) to evaluate retail trends and assess shifts in resource management.
Maintain organization and manage administrative deadlines, including but not limited to: travel bookings, expense reports, weekly sales recaps, event recaps, and store visit schedules.
Provide quarterly recaps highlighting achievements and areas for improvement.
The Ideal Candidate:
Strong field experience in prestige beauty (Skincare preferred).
Solid previous experience working within premium beauty retailer environments.
Proven track record of managing a multi-state or multi-province/multi-door territory.
Experience in a role with direct reports (highly preferred).
The "CSA" Passion: A deep interest in clinical skincare and the ability to explain "Retinal" vs. "Retinol" without blinking.
Entrepreneurial and results-oriented mindset, comfortable with ambiguity and fast-paced retail pivots.
Exceptional time management, organizational skills, and attention to detail.
Travel & Logistics:
Ability to travel 80%+ of the time within the designated territory.
Reliable transportation required (Standard IRS reimbursement for mileage). Up to date driver’s license.
Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays. <20% dedicated time for Office/Administrative work.
Must be willing to do overnight travel when required.
About us
Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory, particularly in the US, Medik8 continues to push boundaries in clinical skincare.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
Competitive salary
Comprehensive benefits package including paid time off, holidays, health insurance and retirement plans
Car allowance & mileage reimbursement
Cell phone and wifi WFH stipend
Annual product allowance and product discounts
Annual discretionary bonus based on performance
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)
At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.
Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Our Inclusive Hiring Standards:
Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.
Be your authentic self. Apply today.
💡 Quick Summary
Seeking a career-building opportunity? The Sales & Training Executive - Toronto Area position is now open for candidates interested in the Customer Care Executive sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
