Job Description
Job description
• Job Objective: A brief overview of the position.
• This position is responsible for managing all aspects of patient scheduling in the infusion room and ensuring all orders and authorizations are in place for treatment.
• Reports to
• Director of Clinical Operations
• Supervises
• None
• Ages of Patients
• None
• Blood Borne Pathogens
• Minimal/ No Potential
• Qualifications
• Education
• Preferred: Associate Degree or Diploma in Medical Office
• Licensure/Certification
• None
• Experience
• Required: Previous scheduling experience in helathcare setting (Front Desk, Surgery/OR), and/or experience with scheduling and customer service.
• Preferred: Working knowledge of chemotherapy cycles/plans.
• Essential Responsibilities
• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Functions as a role model for organizational values.
• Demonstrates extensive knowledge of the Epic schedule. Manages Epic infusion schedule template for nurses by performing chairside scheduling of patients from cycle to cycle and all additional supportive care appointments.
• Links appropriate referrals to all appointments scheduled in infusion.
• Manages infusion referral queues to ensure all appointments are linked correctly.
• Collaborates with the PAR team to insure authorizations and referrals are current and applicable.
• Reviews schedule in advance for signed and active orders, authorizations, and follow-up MD appointments.
• Assists charge RN with daily nurse assignment.
• Identifies expiring orders and notifies appropriate clinic staff for renewal.
• Utilizes various reports to identify patients without infusion appointments, recalls, no shows, etc.
• Completes confirmation calls on all next day appointments in the infusion center.
• Manages and completes any ABN’s generated during the infusion appointment and sends to Patient Financial Services.
• Maintains Five Star Standards for patients, physicians and visitors. Assists in monitoring clinic readiness in JACAHO, California and Federal standards.
• Performs other duties as assigned.
• Job Objective: A brief overview of the position.
• This position is responsible for managing all aspects of patient scheduling in the infusion room and ensuring all orders and authorizations are in place for treatment.
• Reports to
• Director of Clinical Operations
• Supervises
• None
• Ages of Patients
• None
• Blood Borne Pathogens
• Minimal/ No Potential
• Qualifications
• Education
• Preferred: Associate Degree or Diploma in Medical Office
• Licensure/Certification
• None
• Experience
• Required: Previous scheduling experience in helathcare setting (Front Desk, Surgery/OR), and/or experience with scheduling and customer service.
• Preferred: Working knowledge of chemotherapy cycles/plans.
• Essential Responsibilities
• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Functions as a role model for organizational values.
• Demonstrates extensive knowledge of the Epic schedule. Manages Epic infusion schedule template for nurses by performing chairside scheduling of patients from cycle to cycle and all additional supportive care appointments.
• Links appropriate referrals to all appointments scheduled in infusion.
• Manages infusion referral queues to ensure all appointments are linked correctly.
• Collaborates with the PAR team to insure authorizations and referrals are current and applicable.
• Reviews schedule in advance for signed and active orders, authorizations, and follow-up MD appointments.
• Assists charge RN with daily nurse assignment.
• Identifies expiring orders and notifies appropriate clinic staff for renewal.
• Utilizes various reports to identify patients without infusion appointments, recalls, no shows, etc.
• Completes confirmation calls on all next day appointments in the infusion center.
• Manages and completes any ABN’s generated during the infusion appointment and sends to Patient Financial Services.
• Maintains Five Star Standards for patients, physicians and visitors. Assists in monitoring clinic readiness in JACAHO, California and Federal standards.
• Performs other duties as assigned.
💡 Quick Summary
Seeking a career-building opportunity? The Scheduling Coordinator position is now open for candidates interested in the Health Jobs sector. This role in Rancho Mirage offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
