School Manager

School Success Manager Responsibilities: ● Be responsible for school servicing success with robust operation excellence ● Ensure handling the schools as per the service KPIs committed to the schools ● Ensure smooth onboarding of the school after-sales team handover ● Work closely with the training team to conduct teacher training, allocate trainers, plan schedules, etc ● Coordinate with the school management regularly to ensure customer success wherever required ● Ensure timely reporting to the KDMs/Principals about the success of the program and its delivery ● Coordinate with the school teachers regularly to ensure smooth delivery of the program wherever required ● Drive School Retention & Collection ● Take ownership and end-to-end accountability for resolving any school-related issues ● Create & manage a strong reputation by demonstrating consistent and clear communication between internal & external parties Requirements: ● Only candidates with a minimum of 1-2 years of experience handling school services can apply for this role ● Proven ability to meet deadlines in a high-paced work environment ● Professionals who understand what it takes to ensure quality education and are excited by the idea of spending time at our partner schools and are ready to travel across any given territory and zone ● Have worked upon Google Worksheets, MS office and proficient with using multiple software