Job Description
Who we are:
Challenger Security (VIC M/L: +36-83+-70S) is a leading provider of premium security and concierge services, trusted by some of the world’s most recognised brands. We deliver excellence across luxury retail, shopping centres, corporate and commercial spaces, government institutions, and high-profile media and technology clients. Our reputation is built on professionalism, reliability, and an unwavering commitment to safety
About the Role
As a Security Officer, you will be responsible for maintaining a strong security presence for a premier A-grade commercial building based in Melbourne CBD. This role involves regular foot patrols monitoring access points, identifying potential risks, responding to incidents, and supporting emergency procedures. You will interact with tenants, visitors, and contractors, always ensuring the safety and security of the premises.
Key Responsibilities
As a Patrol Officer your core duties will include:
Conduct regular and random foot patrols across various buildings and common areas to identify and respond to security or safety concerns.
Monitor and control access points, ensuring only authorised personnel are permitted into secure or restricted areas.
Respond promptly to incidents and emergencies, including alarms, evacuations, and first aid situations, in line with site protocols.
Where required, operate and monitor surveillance systems (CCTV), assisting with investigations and incident documentation.
Deliver a visible and professional security presence, offering support and assistance to tenants and visitors.
Maintain accurate written and electronic records of incidents, patrols, and daily activities.
Enforce building rules and procedures and monitor for anti-social behaviour or unauthorised activity.
Assist in conflict resolution and manage incidents using appropriate de-escalation techniques.
Conduct routine safety checks and report hazards in accordance with health and safety protocols.
Skills & Experience
To be successful in this role, you will possess:
Current VIC Private Security Individual Licence (Required)
Current First Aid and CPR certifications (Required)
Working with Children Check (Required)
Police Check (Required)
Current First Aid & CPR certification.
Proven experience conducting foot patrols and responding to on-site incidents.
Strong understanding of security procedures, access control, and emergency response protocols.
High level of physical fitness and stamina – must be able to undertake extended foot patrols across multiple buildings.
Excellent communication and interpersonal skills, with the ability to interact professionally with tenants, visitors, and colleagues
Confident in managing high-pressure situations and responding calmly and effectively during incidents.
Basic computer literacy for reporting, log entries, and incident documentation.
Experience using radios, electronic reporting systems, and CCTV monitoring platforms (desirable).
A strong commitment to safety, situational awareness, and always maintaining professional conduct.
Why Join Us:
Competitive Pay & Penalty Rates: We pay in line with the Security Services Award — including applicable penalty rates, allowances, and reliable fortnightly pay.
Employee Benefits Program: Through Flare Benefits, access exclusive discounts on everyday essentials and major brands like Woolworths, Amazon, and more.
Career Progression: We invest in our people, offering clear pathways for growth, internal promotions, and leadership opportunities.
Learning & Development: Ongoing training, online modules, and skill-building resources to help you excel in your current role and prepare for your next.
Supportive Workplace Culture: Join a team led by approachable, hands-on leaders who are committed to your success.
Employee Assistance Program (EAP): Confidential, professional mental health and wellbeing support available 24/7 for you.
Work with Leading Clients: Be part of premium A-Grade sites and work environments that strengthen your industry experience and professional network.
How to Apply:
We appreciate your interest in joining Challenger Security. If your application is shortlisted, we will invite you for an interview to discuss the role further.
Challenger Security is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander candidates.
Individuals with police, military, armed guard or prior patrol experience are strongly encouraged to apply.
Challenger Security (VIC M/L: +36-83+-70S) is a leading provider of premium security and concierge services, trusted by some of the world’s most recognised brands. We deliver excellence across luxury retail, shopping centres, corporate and commercial spaces, government institutions, and high-profile media and technology clients. Our reputation is built on professionalism, reliability, and an unwavering commitment to safety
About the Role
As a Security Officer, you will be responsible for maintaining a strong security presence for a premier A-grade commercial building based in Melbourne CBD. This role involves regular foot patrols monitoring access points, identifying potential risks, responding to incidents, and supporting emergency procedures. You will interact with tenants, visitors, and contractors, always ensuring the safety and security of the premises.
Key Responsibilities
As a Patrol Officer your core duties will include:
Conduct regular and random foot patrols across various buildings and common areas to identify and respond to security or safety concerns.
Monitor and control access points, ensuring only authorised personnel are permitted into secure or restricted areas.
Respond promptly to incidents and emergencies, including alarms, evacuations, and first aid situations, in line with site protocols.
Where required, operate and monitor surveillance systems (CCTV), assisting with investigations and incident documentation.
Deliver a visible and professional security presence, offering support and assistance to tenants and visitors.
Maintain accurate written and electronic records of incidents, patrols, and daily activities.
Enforce building rules and procedures and monitor for anti-social behaviour or unauthorised activity.
Assist in conflict resolution and manage incidents using appropriate de-escalation techniques.
Conduct routine safety checks and report hazards in accordance with health and safety protocols.
Skills & Experience
To be successful in this role, you will possess:
Current VIC Private Security Individual Licence (Required)
Current First Aid and CPR certifications (Required)
Working with Children Check (Required)
Police Check (Required)
Current First Aid & CPR certification.
Proven experience conducting foot patrols and responding to on-site incidents.
Strong understanding of security procedures, access control, and emergency response protocols.
High level of physical fitness and stamina – must be able to undertake extended foot patrols across multiple buildings.
Excellent communication and interpersonal skills, with the ability to interact professionally with tenants, visitors, and colleagues
Confident in managing high-pressure situations and responding calmly and effectively during incidents.
Basic computer literacy for reporting, log entries, and incident documentation.
Experience using radios, electronic reporting systems, and CCTV monitoring platforms (desirable).
A strong commitment to safety, situational awareness, and always maintaining professional conduct.
Why Join Us:
Competitive Pay & Penalty Rates: We pay in line with the Security Services Award — including applicable penalty rates, allowances, and reliable fortnightly pay.
Employee Benefits Program: Through Flare Benefits, access exclusive discounts on everyday essentials and major brands like Woolworths, Amazon, and more.
Career Progression: We invest in our people, offering clear pathways for growth, internal promotions, and leadership opportunities.
Learning & Development: Ongoing training, online modules, and skill-building resources to help you excel in your current role and prepare for your next.
Supportive Workplace Culture: Join a team led by approachable, hands-on leaders who are committed to your success.
Employee Assistance Program (EAP): Confidential, professional mental health and wellbeing support available 24/7 for you.
Work with Leading Clients: Be part of premium A-Grade sites and work environments that strengthen your industry experience and professional network.
How to Apply:
We appreciate your interest in joining Challenger Security. If your application is shortlisted, we will invite you for an interview to discuss the role further.
Challenger Security is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander candidates.
Individuals with police, military, armed guard or prior patrol experience are strongly encouraged to apply.
💡 Quick Summary
Seeking a career-building opportunity? The Security Officers position is now open for candidates interested in the Helper Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
