Job Description
About Lumen
Lumen connects the world, sparking business growth by seamlessly linking people, data, and applications. We are building a collaborative culture prioritizing teamwork, trust, and transparency. Join us in our mission to digitally connect the globe and make a lasting impact.
The Role
As a Senior Account Director, you will play a vital role in maintaining and nurturing strategic relationships with our large enterprise clients, driving both customer retention and business growth.
Main Responsibilities
• Develop and strengthen strategic relationships with existing and newly acquired key customers.
• Create effective account plans to acquire new business and enhance current account performance.
• Identify, bid on, negotiate, and close sales opportunities while meeting or exceeding revenue targets.
• Implement initiatives for cross-selling and up-selling to boost overall customer expenditure.
• Provide accurate weekly forecasts of pipeline opportunities to sales management.
• Advise on customer trends and suggest strategic actions to optimize our approach.
• Leverage in-depth knowledge of our products and services to meet client needs.
• Manage all aspects of account responsibilities, including solution design and order processing.
• Ensure high-quality service delivery, monitor performance, and recognize revenue to maintain customer satisfaction.
• Balance strategic vision with tactical execution to reinforce our competitive edge.
What We Look For in a Candidate
This position offers a competitive salary range based on national data, with additional compensation opportunities. Individual pay is influenced by skills, experience, and other relevant factors. The expected salary range is as follows:
• $124,037 - $165,375 in multiple states.
• $130,242 - $173,649 in select states.
• $136,437 - $181,913 in premium states.
Lumen provides a comprehensive benefits package promoting physical, mental, emotional, and financial well-being. We are open to discussing our bonus structure during the recruitment process.
What to Expect Next
If selected, a background screening will be conducted as per the position's requirements.
Equal Employment Opportunities
We are an equal opportunity employer and are committed to treating all job applicants and employees with fairness, valuing diversity, and ensuring all hiring practices are free of discrimination.
Disclaimer
The job responsibilities outlined above are indicative of the general nature and level of work required. They do not encapsulate all tasks and responsibilities associated with this role and may change based on business needs.
Lumen connects the world, sparking business growth by seamlessly linking people, data, and applications. We are building a collaborative culture prioritizing teamwork, trust, and transparency. Join us in our mission to digitally connect the globe and make a lasting impact.
The Role
As a Senior Account Director, you will play a vital role in maintaining and nurturing strategic relationships with our large enterprise clients, driving both customer retention and business growth.
Main Responsibilities
• Develop and strengthen strategic relationships with existing and newly acquired key customers.
• Create effective account plans to acquire new business and enhance current account performance.
• Identify, bid on, negotiate, and close sales opportunities while meeting or exceeding revenue targets.
• Implement initiatives for cross-selling and up-selling to boost overall customer expenditure.
• Provide accurate weekly forecasts of pipeline opportunities to sales management.
• Advise on customer trends and suggest strategic actions to optimize our approach.
• Leverage in-depth knowledge of our products and services to meet client needs.
• Manage all aspects of account responsibilities, including solution design and order processing.
• Ensure high-quality service delivery, monitor performance, and recognize revenue to maintain customer satisfaction.
• Balance strategic vision with tactical execution to reinforce our competitive edge.
What We Look For in a Candidate
This position offers a competitive salary range based on national data, with additional compensation opportunities. Individual pay is influenced by skills, experience, and other relevant factors. The expected salary range is as follows:
• $124,037 - $165,375 in multiple states.
• $130,242 - $173,649 in select states.
• $136,437 - $181,913 in premium states.
Lumen provides a comprehensive benefits package promoting physical, mental, emotional, and financial well-being. We are open to discussing our bonus structure during the recruitment process.
What to Expect Next
If selected, a background screening will be conducted as per the position's requirements.
Equal Employment Opportunities
We are an equal opportunity employer and are committed to treating all job applicants and employees with fairness, valuing diversity, and ensuring all hiring practices are free of discrimination.
Disclaimer
The job responsibilities outlined above are indicative of the general nature and level of work required. They do not encapsulate all tasks and responsibilities associated with this role and may change based on business needs.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Account Director - Large Enterprises position is now open for candidates interested in the Remote Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.