Senior Cash & Banking Controller (Client Finance - Birmingham)

Responsibilities

Ensure that all Cash and Banking services are delivered to a consistently high standard and to the service levels required by the Client;
Monitoring and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted to the correct accounts with 24 hours of receipt. Resolving unidentifiable items and reviewing and clearing bank reconciliations;
Payments must be made in a timely manner and ensuing that under no circumstances the bank account balances are overdrawn;
Working with surveyors, Clients and team members;
Helping to manage any cash and banking software and file outputs and inputs;
Supporting the contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE; and
Assisting in continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation.
Act as a mentor and role model to the Cash and Banking team members in their day to day activities. Provide coaching and support the team to ensure appropriate levels of performance and technical skills are maintained.
Work with internal audit and compliance to ensure that all compliance and control requirements are met; and
Participate in and monitor the effectiveness of controls of activities.
Manages existing Client and key stakeholder relationships;
Builds own network internally and externally;
Able to work on a broad range of projects, referring to senior colleagues/ external specialists on highly unusual or technical issues;
Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines; and
Enhances BNP Paribas Real Estate‘s reputation through successful delivery.
Work with the management team, the Cash and Banking Manager and other members of Client Finance to improve the efficiency, effectiveness and control of the Cash and Banking operations;
Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of cash and banking service delivery;
Monitoring and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted to the correct accounts with 24 hours of receipt. Resolving unidentifiable items, reviewing and clearing bank reconciliations and ensuing that under no circumstances the bank account balances are overdrawn;
Ensure that services are delivered in accordance with the agreed contract;
Provide advice and guidance to team members on client monies management;
Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and
Assist in internal and external audits of financial information, procedures and controls.
Person specification

QUALIFICATIONS
Qualified or part qualified in a recognised cash and banking or accounting qualification (CIMA, ACCA) or qualified through experience.
GCSE level qualifications including Maths and English;
Experience / person specification

Highly numerate with strong attention to detail and excellent verbal and written communication skills;
Experience of working within a cash and banking team within in a property management or similar environment;
Experience in client monies management, financial operations and associated processes and controls;
Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;
Conscientious and highly focussed, with detailed understanding of client monies and an appreciation of data protection issues;
Committed to the provision of excellent customer service and to meeting deadlines;
Commercially astute, innovative and solutions oriented;
Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and
Good skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage.