Senior Cloud Security Analyst

Snowbit is a cybersecurity technology innovator with a vision to empower organizations across the globe to quickly, efficiently, and cost-effectively ready themselves to address omnipresent cyber risk. Built off years of Israeli cybersecurity experience, Snowbit is looking to offer the broadest managed detection and response offering available today.Snowbit is part of the Coralogix group, with Coralogix rebuilding the path to observability by offloading the burden of indexing and providing deep insights, at an infinite scale, for less than half the cost.We are looking for experienced and highly motivated Senior Cloud Security Analysts to join our journey and be a part of the India Security Resource Centre (SRC) Team. The India SRC will comprise a team of Security Analysts and Senior Cloud Security Analysts who operate in a 24x7x365 environment and work with customers across the globe to enhance their security footprint and detect, prevent and mitigate vulnerabilities and incidents. The Security Analysts requires an understanding of various security assessments and engaging with customers on alerts, remediation recommendations and escalations. This will be supported in this role from time to time by the Security Research Group.Joining this team provides a unique opportunity to build a global security resource center and benefit from the best of Israeli cybersecurity talent and influence the direction of a world-class offering in the cybersecurity domain.Responsibilities IncludeUnderstand the Snowbit offering and customer cloud and security deployments/environmentsTriage and analyze various security assessments and timely investigate security incidents . Formulate, communicate and engage with customers on related alerts and remediation instructions. This will include applying playbook-driven solutions, initiating incident investigations/response and escalating to the Security Research Group as required.Promptly resolve customer tickets and be the first point of contact for customer escalations.Document assessments, recommendations and customer engagements till resolutionWork closely with multiple teams (CSM, Security Research, Incident Response, Product) to resolve customer events/incidents/escalations and evolve the Snowbit offeringShare learnings and best practices amongst team members including keeping internal knowledge databases updatedHandle multiple competing priorities and high impact incidents/escalations