Hi Connections,

Greetings from Mindtree !

Please find the below JD:-

Please Find the details below

Designation: Senior Engineer/Technical Specialist

Role :

Experience 1 to 5 years

Job Location :- Pune

Note:- Rotational Shifts.

Job Description

1-3 Years of experience in customer support.

Learning & Development Background.

Excellent Written and verbal communication skills.

Working experience on any support ticketing tool.

Basic knowledge about incident management.

Proactive approach to take the ownership.

Excellent troubleshooting skills related to Website, browser etc.

Experience in learning domain is preferred.

Candidate should be able to work in intensive night shifts if business demands.

JD: Application Support

Location: - Pune