Job Description
We are looking for a dynamic and strategic HR Business Partner to collaborate with the retail leadership team and support the overall people agenda at the store level. The ideal candidate will play a key role in driving employee engagement, performance management, grievance resolution, and manpower planning to ensure a high-performing, motivated, and connected workforce.
Key Responsibilities:
1. HR Business Partnering
• Collaborate with retail leadership to align HR initiatives with business objectives.
• Provide guidance on talent acquisition, performance management, and employee relations.
2. Culture Building and Engagement
• Drive employee engagement initiatives to enhance employee experience.
• Lead GPTW (Great Place to Work) initiatives to position the organization as a preferred workplace.
3. Employee Connect and Grievance Management
• Conduct scheduled store visits to build employee connect.
• Manage employee grievances with sensitivity and resolve issues through proper investigations and recommendations.
• Proactively identify and minimize points of employee dissatisfaction.
4. Performance Management
• Partner with store managers to implement performance tools such as 1:1s, PIPs, goal setting, and reviews.
5. Compliance and Policy Implementation
• Ensure adherence to company policies, code of conduct, and legal requirements.
• Keep updated with industry best practices and drive HR policy improvements.
6. Manpower Planning
• Monitor daily manpower availability to ensure operational continuity.
• Collaborate with Operations to maintain an updated and accurate store manpower requirement.
7. Talent Acquisition
• Drive end-to-end hiring for assigned stores to ensure timely manpower fulfillment.
Required Skills and Qualifications:
• Bachelor's degree in HR or related field.
• Prior experience in retail HRBP roles with strong exposure to grievance handling, engagement, and hiring.
• Strong understanding of retail operations and HR alignment.
• Excellent communication and interpersonal skills.
• Knowledge of employment laws and compliance (Good to have).
• High execution drive and ability to handle sensitive information with discretion.
Key OKRs:
• 50% reduction in attrition (vs. previous year baseline)
• Monthly grievance reduction
• 80%+ participation in engagement activities
• Timely and accurate hiring across store network
Key Stakeholders:
• Store Operations Team
• People & Culture (P&C) Team
Key Responsibilities:
1. HR Business Partnering
• Collaborate with retail leadership to align HR initiatives with business objectives.
• Provide guidance on talent acquisition, performance management, and employee relations.
2. Culture Building and Engagement
• Drive employee engagement initiatives to enhance employee experience.
• Lead GPTW (Great Place to Work) initiatives to position the organization as a preferred workplace.
3. Employee Connect and Grievance Management
• Conduct scheduled store visits to build employee connect.
• Manage employee grievances with sensitivity and resolve issues through proper investigations and recommendations.
• Proactively identify and minimize points of employee dissatisfaction.
4. Performance Management
• Partner with store managers to implement performance tools such as 1:1s, PIPs, goal setting, and reviews.
5. Compliance and Policy Implementation
• Ensure adherence to company policies, code of conduct, and legal requirements.
• Keep updated with industry best practices and drive HR policy improvements.
6. Manpower Planning
• Monitor daily manpower availability to ensure operational continuity.
• Collaborate with Operations to maintain an updated and accurate store manpower requirement.
7. Talent Acquisition
• Drive end-to-end hiring for assigned stores to ensure timely manpower fulfillment.
Required Skills and Qualifications:
• Bachelor's degree in HR or related field.
• Prior experience in retail HRBP roles with strong exposure to grievance handling, engagement, and hiring.
• Strong understanding of retail operations and HR alignment.
• Excellent communication and interpersonal skills.
• Knowledge of employment laws and compliance (Good to have).
• High execution drive and ability to handle sensitive information with discretion.
Key OKRs:
• 50% reduction in attrition (vs. previous year baseline)
• Monthly grievance reduction
• 80%+ participation in engagement activities
• Timely and accurate hiring across store network
Key Stakeholders:
• Store Operations Team
• People & Culture (P&C) Team
💡 Quick Summary
Seeking a career-building opportunity? The Senior Executive/ AM - HRBP position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.