Senior Human Resources Associate - Performance

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.

SENIOR HUMAN RESOURCES ASSOCIATE - PERFORMANCE

We seek a Senior Human Resources Associate – Performance to join our Global Human Resources team.

As a Senior Human Resources Associate – Performance, you will work to support the global performance review cycle. You will work collaboratively with a highly motivated team within a fast-paced company. This role involves analyzing performance data, providing insights, and collaborating with cross-functional teams to drive continuous improvement and achieve desired objectives of the performance enablement process.

What You'll Do:
• Performance Planning & Execution
• Support annual/ quarterly performance planning cycles.
• Support business units in ensuring everyone has receive feedback/ project performance snapshot every quarter.
• Reporting & Analysis/ Data Management
• Generate reports & aggregate data from required data sources to support performance processes, especially for certain levels.
• Ensure consistency across business units in measurement and reporting.
• Capability Building & Advisory
• Support training of ZSers/ HR Leads on Performance Enablement process
• Drive change management and cultural adoption of performance practices.
• Insights & Continuous Improvement
• Design/ Develop dashboards to monitor performance trends.
• Identify trends for underperformance/ high performance.
• Technology & Tools Enablement
• Contribute to the deployment of performance management platforms (SuccessFactors).
• Documentation
• Maintain accurate and up-to-date documentation of project requirements, decisions, workflows, and status updates to ensure transparency and continuity
• Ensure timely and accurate documentation of processes, policies, and records in compliance with organizational standards and legal requirements
• Document interactions, solutions provided, and feedback received for system to enable effective tracking and resolution
• Leverage Common Tools & Methodologies
• Frameworks: OKRs/ KPIs/ MBO
• Platforms: SAP SuccessFactors, Power BI, Tableau
• Planning Tools: Excel, Smartsheet
• Project Mgmt.: Jira, Asana

What You’ll Bring:
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 5-9 years of experience in performance management/ talent management or related HR functions.
• Strong analytical skills with proficiency in Excel, Power BI, or other data analysis tools.
• Experience working with HR systems like SAP SuccessFactors, or similar tools.
• Excellent communication, stakeholder management and project management skills.
• Ability to handle confidential data with high integrity and professionalism.
• Flexibility to work across time zones, cultures, and levels of the organization
• Self-directed and motivated; excellent sense of humor.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com