Job Description
Posted Date
12/04/2026
Description
About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Responsibilities
Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, enhance complex processes, reporting streams, and assist with the automation of repetitive tasks
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements (e.g., GDPR, FFIEC, SOX, etc.)
Conduct project related research related to current security frameworks and posture assessments
Assist team members as needed
Qualifications
4+ years' experience providing hands-on production support for cybersecurity applications on Linux, Mac, AND Windows OS environments
5+ years' experience in roles centered around infrastructure and application delivery (end user services) with a proven track record of operational process change and improvement success
4+ years' experience with Zero Trust, Privileged Access Management/Identity Access Management Tools, Asset Risk Management, and/or Digital Forensic tools
Experience developing and maintaining metrics that report on the overall state and health of the associated platforms and applications
Experience in a Financial Services or large complex and/or global environment highly preferred
Exceptional written and verbal communication skills with the ability to collaborate and effectively communicate with both technical and non-technical stakeholders
Effective analytic/diagnostic skills
Ability to effectively manage and appropriately prioritize work in alignment to critical deadlines with the flexibility required in dynamic, enterprise environments
Ability to operate autonomously with limited levels of direct supervision
Education
Bachelor’s/University degree or equivalent experience required
Any industry related certifications are a plus or must be willing to obtain certification within first 12-18 months of employment
Master’s degree is a plus
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Technology
-
Job Family:
Infrastructure
-
Time Type:
Full time
-
Primary Location:
Irving Texas United States
-
Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Dec 10, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Salary
125,760.00 - 188,640.00 Annual
Type
Full-time
12/04/2026
Description
About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Responsibilities
Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, enhance complex processes, reporting streams, and assist with the automation of repetitive tasks
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements (e.g., GDPR, FFIEC, SOX, etc.)
Conduct project related research related to current security frameworks and posture assessments
Assist team members as needed
Qualifications
4+ years' experience providing hands-on production support for cybersecurity applications on Linux, Mac, AND Windows OS environments
5+ years' experience in roles centered around infrastructure and application delivery (end user services) with a proven track record of operational process change and improvement success
4+ years' experience with Zero Trust, Privileged Access Management/Identity Access Management Tools, Asset Risk Management, and/or Digital Forensic tools
Experience developing and maintaining metrics that report on the overall state and health of the associated platforms and applications
Experience in a Financial Services or large complex and/or global environment highly preferred
Exceptional written and verbal communication skills with the ability to collaborate and effectively communicate with both technical and non-technical stakeholders
Effective analytic/diagnostic skills
Ability to effectively manage and appropriately prioritize work in alignment to critical deadlines with the flexibility required in dynamic, enterprise environments
Ability to operate autonomously with limited levels of direct supervision
Education
Bachelor’s/University degree or equivalent experience required
Any industry related certifications are a plus or must be willing to obtain certification within first 12-18 months of employment
Master’s degree is a plus
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Technology
-
Job Family:
Infrastructure
-
Time Type:
Full time
-
Primary Location:
Irving Texas United States
-
Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Dec 10, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Salary
125,760.00 - 188,640.00 Annual
Type
Full-time
💡 Quick Summary
Seeking a career-building opportunity? The Senior Infrastructure Production Support Analyst, Endpoint and Network Security, VP- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
