Job Description
Summary:
Sells High Radius products via telephone, web, or e-mail to specified customer segments and is responsible for ensuring a positive customer experience.
Principal Accountabilities:
● Responsible for driving inbound and outbound calls, emails, and web interfaces to focus on new account development
● Functions as account manager including research, setting discovery sales calls, and partnering with AE and/or SP (as applicable) on both strategy and execution.
● Increases ownership/relationship of the customer.
Knowledge, Skills, and Abilities:
● Utilizes probing to identify, evaluate, and articulate the value proposition associated with High Radius products and services.
● Recommends business solutions considering customer needs and High Radius interests.
● Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries.
● Leverage cross-functional resources to achieve results/meet customer needs.
● Develops and implement account research plans that drive the attainment of critical business objectives.
● Develops account relationships with multiple decision makers (including senior management levels) within customers.
● Makes decisions based on an appropriate amount of information/data analysis.
Guidance:
● Works under general direction.
● Work is guided by the objectives of the sales area.
o Refers to established playbook as needed.
o Applies judgment to identify when deviation from the standard practice is required.
● Assumes responsibility for improving service, efficiency, and quality of work.
● May provide direction/coaching to less experienced team members.
Competencies:
● Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion.
● Qualifies Opportunities – Ability to assess potential sales opportunities for business fit.
● Negotiates – Ability to effectively overcome obstacles to reach a mutual agreement.
● Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization.
Job Scope/Duty:
● Conduct research to gather company information and create new leads. Initiate high volume daily outbound calls & emails to target and client prospects and support AE to develop prospective accounts.
● Follow up/follow through on inbound inquiries and those generated by various marketing activities.
● Maintain accurate contacts, sales activity, meetings, and follow-up notes within the company CRM system Salesforce.com.
● Learn and maintain basic industry knowledge of services, industry trends, and how High Radius customers are being impacted to help solve specific market challenges in targeted accounts.
● Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com
Requirements:
● Bachelor's Degree
● Total experience of more than 3 years
● Experience in B2B SaaS, Fintech, or payments is a plus
● Track record of over-achieving metrics goals.
● Strong phone presence and experience dialing dozens of calls per day
● Experience working with Salesforce.com or a similar CRM tool
● Excellent verbal and written communications skills
● Good listening skills
Sells High Radius products via telephone, web, or e-mail to specified customer segments and is responsible for ensuring a positive customer experience.
Principal Accountabilities:
● Responsible for driving inbound and outbound calls, emails, and web interfaces to focus on new account development
● Functions as account manager including research, setting discovery sales calls, and partnering with AE and/or SP (as applicable) on both strategy and execution.
● Increases ownership/relationship of the customer.
Knowledge, Skills, and Abilities:
● Utilizes probing to identify, evaluate, and articulate the value proposition associated with High Radius products and services.
● Recommends business solutions considering customer needs and High Radius interests.
● Stays abreast of current industry trends and how High Radius customers are being impacted to help solve specific market challenges in targeted industries.
● Leverage cross-functional resources to achieve results/meet customer needs.
● Develops and implement account research plans that drive the attainment of critical business objectives.
● Develops account relationships with multiple decision makers (including senior management levels) within customers.
● Makes decisions based on an appropriate amount of information/data analysis.
Guidance:
● Works under general direction.
● Work is guided by the objectives of the sales area.
o Refers to established playbook as needed.
o Applies judgment to identify when deviation from the standard practice is required.
● Assumes responsibility for improving service, efficiency, and quality of work.
● May provide direction/coaching to less experienced team members.
Competencies:
● Probes/ Prospects – Ability to uncover, identify and leverage published and internal customer information to make unsolicited contact with targeted people to capture interest for further discussion.
● Qualifies Opportunities – Ability to assess potential sales opportunities for business fit.
● Negotiates – Ability to effectively overcome obstacles to reach a mutual agreement.
● Sustains Executive Relationships – Ability to maintain & expand executive relationships with individuals that influence the direction of the organization.
Job Scope/Duty:
● Conduct research to gather company information and create new leads. Initiate high volume daily outbound calls & emails to target and client prospects and support AE to develop prospective accounts.
● Follow up/follow through on inbound inquiries and those generated by various marketing activities.
● Maintain accurate contacts, sales activity, meetings, and follow-up notes within the company CRM system Salesforce.com.
● Learn and maintain basic industry knowledge of services, industry trends, and how High Radius customers are being impacted to help solve specific market challenges in targeted accounts.
● Maintain and expand your database of prospects within your assigned territory/accounts within the company CRM system Salesforce.com
Requirements:
● Bachelor's Degree
● Total experience of more than 3 years
● Experience in B2B SaaS, Fintech, or payments is a plus
● Track record of over-achieving metrics goals.
● Strong phone presence and experience dialing dozens of calls per day
● Experience working with Salesforce.com or a similar CRM tool
● Excellent verbal and written communications skills
● Good listening skills
💡 Quick Summary
Seeking a career-building opportunity? The Senior Inside Sales Representative position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
