Job Description
About us
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today's hyper-connected world.
Opportunities to make an impact with bold thinking are real - and happening daily.
About the role
Coalition is seeking a Senior Internal Communications Manager to spearhead the development and execution of strategies that enhance internal communication across the organization. In this dynamic role you will be responsible for evolving the internal communications function at Coalition while also developing and implementing communications techniques to inform, engage and motivate employees. You will serve as master of ceremonies for company all-hands and quarterly kick-off meetings and drive day-to-day communications best practices across all business organizations.
As the primary internal communications representative, you will collaborate closely with all parts of the business, including senior leadership and external stakeholders, but will give ancillary attention to the People and Talent teams.
A successful candidate is someone who seeks out information and details across many sources, isn't afraid to go against the grain and is willing to pressure-test and implement new things with the intention of unifying Coalition's remote-first contingent of employees. We are looking for someone who is proactive, organized, and well-written as well as someone curious and creative enough to explore, develop and escalate key narratives to the Coalition team. The Senior Internal Communications Manager reports directly to the Head of Communications and is a key member of the Communications and Content teams.
Responsibilities
Develop and implement internal communications strategies, protocols and best practices that inform, engage, and align Coalition employees to our core values, business goals, and customer needs.
Collaborate with senior leadership and cross-functional teams to craft clear, motivating communications around company updates, initiatives, and key milestones. Partner with External Communications and Marketing teams to ensure employees are informed of external happenings and announcements.
Drive employee engagement by creating content that celebrates Coalition's culture, highlights employee achievements, and keeps teams aligned with organizational objectives.
Create and manage internal communications channels (Confluence, Slack channels, etc.) to ensure consistent and effective messaging. Seek out and propose new tools, processes and/or policies to ensure the flow of internal communications at Coalition remains congruent with the business.
Evaluate, manage, and mitigate internal communications risks through the development of communications and response plans addressing potential sensitive topics.
Lead the planning and execution of key internal communication events such as all-hands, quarterly kick-offs and large-scale company announcements, providing content creation and messaging support.
Measure and analyze the effectiveness of communication efforts, gathering feedback to refine strategies and improve engagement.
Skills and Qualifications
10+ years of experience working in internal and/or employee communications, preferably at global, high-growth companies.
Self-motivated communication with strong project management skills who can independently prioritize shifting workloads in a fast-paced environment.
Experience leading internal companywide meetings and events, including but not limited to strategic agenda building, executive communications and emceeing.
Exceptional collaborator with strong attention to detail and accuracy in all communications deliverables.
Excellent writer and verbal communicator.
Perks
100% medical, dental, and vision coverage
Flexible PTO
Annual home office stipend and WeWork access
Mental & physical health wellness programs like Headspace, Lumino, and more!
Competitive compensation and opportunity for advancement
Why Coalition?
We're a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.
Coalition's exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We're always looking for collaborative, inquisitive individuals to join #OurCoalition.
Visit our Newsroom >
Privacy Notice
Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.
Our Privacy Policy >
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.
Accommodations
Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.
To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today's hyper-connected world.
Opportunities to make an impact with bold thinking are real - and happening daily.
About the role
Coalition is seeking a Senior Internal Communications Manager to spearhead the development and execution of strategies that enhance internal communication across the organization. In this dynamic role you will be responsible for evolving the internal communications function at Coalition while also developing and implementing communications techniques to inform, engage and motivate employees. You will serve as master of ceremonies for company all-hands and quarterly kick-off meetings and drive day-to-day communications best practices across all business organizations.
As the primary internal communications representative, you will collaborate closely with all parts of the business, including senior leadership and external stakeholders, but will give ancillary attention to the People and Talent teams.
A successful candidate is someone who seeks out information and details across many sources, isn't afraid to go against the grain and is willing to pressure-test and implement new things with the intention of unifying Coalition's remote-first contingent of employees. We are looking for someone who is proactive, organized, and well-written as well as someone curious and creative enough to explore, develop and escalate key narratives to the Coalition team. The Senior Internal Communications Manager reports directly to the Head of Communications and is a key member of the Communications and Content teams.
Responsibilities
Develop and implement internal communications strategies, protocols and best practices that inform, engage, and align Coalition employees to our core values, business goals, and customer needs.
Collaborate with senior leadership and cross-functional teams to craft clear, motivating communications around company updates, initiatives, and key milestones. Partner with External Communications and Marketing teams to ensure employees are informed of external happenings and announcements.
Drive employee engagement by creating content that celebrates Coalition's culture, highlights employee achievements, and keeps teams aligned with organizational objectives.
Create and manage internal communications channels (Confluence, Slack channels, etc.) to ensure consistent and effective messaging. Seek out and propose new tools, processes and/or policies to ensure the flow of internal communications at Coalition remains congruent with the business.
Evaluate, manage, and mitigate internal communications risks through the development of communications and response plans addressing potential sensitive topics.
Lead the planning and execution of key internal communication events such as all-hands, quarterly kick-offs and large-scale company announcements, providing content creation and messaging support.
Measure and analyze the effectiveness of communication efforts, gathering feedback to refine strategies and improve engagement.
Skills and Qualifications
10+ years of experience working in internal and/or employee communications, preferably at global, high-growth companies.
Self-motivated communication with strong project management skills who can independently prioritize shifting workloads in a fast-paced environment.
Experience leading internal companywide meetings and events, including but not limited to strategic agenda building, executive communications and emceeing.
Exceptional collaborator with strong attention to detail and accuracy in all communications deliverables.
Excellent writer and verbal communicator.
Perks
100% medical, dental, and vision coverage
Flexible PTO
Annual home office stipend and WeWork access
Mental & physical health wellness programs like Headspace, Lumino, and more!
Competitive compensation and opportunity for advancement
Why Coalition?
We're a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.
Coalition's exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We're always looking for collaborative, inquisitive individuals to join #OurCoalition.
Visit our Newsroom >
Privacy Notice
Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.
Our Privacy Policy >
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.
Accommodations
Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.
To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Internal Communications Manager position is now open for candidates interested in the Health Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.