Senior Manager Complex Risk – Data

💰 $4,560 - $7,296 (Est.) 📍 Auckland

Job Description

At ASB, our purpose is to help our people, customers and communities get one step ahead. We’re looking for a Senior Manager – Complex Risk Data to play a critical leadership role in delivering high‑impact data insights across ASB’s most complex risk and regulatory matters.

This is a senior, hands‑on leadership role where you’ll combine deep technical expertise with people leadership, influencing key stakeholders across legal, risk, and business teams.

Mo te tūranga | About the Role:

As Senior Manager – Complex Risk Data, you’ll lead the execution, methodology and quality of complex data work that underpins ASB’s most significant risk matters and investigations. You’ll provide technical leadership to teams of analysts, drive consistency and rigour in data approaches, and ensure insights are clear, accurate and decision‑ready.

You’ll also play a key role in building future capability — improving tools, data schemas and ways of working to enable faster, smarter responses to emerging risk and regulatory needs, including opportunities across big data and AI.

Ngā kawenga matua | Key Responsibilities

Leading the execution and methodology of critical data work for complex risk matters and investigations
Providing technical leadership and coaching to analysts working across multiple squads
Driving consistency, accuracy and quality across data queries, investigations and outputs
Ensuring timely delivery of concise, high‑quality insights to steering committees and working groups
Maintaining and improving Standard Operating Procedures to support data quality and availability
Partnering closely with Legal, Risk, and business SMEs to understand requirements and test hypotheses through data
Liaising with external legal firms and consultancies on highly complex data tasks
Identifying and implementing continuous improvements across data discovery, validation and QA processes
Planning and escalating workforce and capability needs within your area of accountability
Promoting a strong learning culture aligned to ASB’s PACE mindsets
Ngā mea kia whai angitū ahau? | What do I need to be successful?

A Bachelor’s degree (or higher) in Mathematics, Statistics, Data Science, Economics or a related field
5+ years’ relevant experience in data, with strong exposure to banking products, processes and regulatory environments
Proven technical expertise with a hands‑on approach to complex data problem‑solving
Strong understanding of New Zealand’s regulatory landscape
Demonstrated people leadership experience, including developing and supporting high‑performing teams
Excellent communication skills, with the ability to translate complex technical, legal or financial concepts for diverse audiences
High resilience, strong execution capability, and comfort operating in ambiguous, high‑pressure environments
Experience working in regulated industries and managing sensitive information
He aha tā mātou | What can we offer?

You’ll be part of a collaborative, forward‑thinking environment where your expertise will directly influence outcomes that matter — for our customers, our communities and the wider financial system. At ASB, our values guide how we work every day:

Kia Manaaki – We lift people with care
Kia Māia – We act with courage
Kia Mahira – We lead with curiosity
Get the work-life equation right

We know life is full of priorities, from soccer practice to side hobbies, and we’re here to support you in building a career that works around it all, with a flexible and supportive working environment.

What’s important to you is important to us.

We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day.

Whether you’re a weekend adventurer, a bookworm or a fan of big family gatherings, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.

The whole “one step ahead” thing applies to you, too.

With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.

Me pēhea te tono | How to apply?

If this all sounds like you, apply online, we'd love to hear from you! Check out the position description to find out more.

To be considered, all applications need to go through our online career channels and will be treated with confidentiality.


Job details
Reference #
WP163195

Posted on
13 Feb 2026

Location(s)
Auckland, North Wharf

Expertise
Analytics, Change Management/Transformation, Compliance, Data, Operational Risk, Regulatory, Risk

Work type(s)
Full Time

Application closes on 06 Mar 2026 23:59
 

💡 Quick Summary

Seeking a career-building opportunity? The Senior Manager Complex Risk – Data position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

Sponsored

Job Details

Company Name: ASB Bank

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Senior Manager Complex Risk – Data in Auckland is $4,560 - $7,296 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Senior Manager Complex Risk – Data is an on-site position based in Auckland. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Senior Manager Complex Risk – Data. Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Front Office All-Rounder

    The Branksome Hotel & Residences (TBHR), situated within walking distance of Mascot Station and the Domestic airport, provides luxury serviced apartments for short or long stay guests. At the TBHR we pride ourselves on professionalism and high le...

    Full Time / Part Time

    Salary Estimated: 20K to 32K

    Remote

    August 4, 2026


    Apply Now

  • Associate Clinical Sales Specialist

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are ...

    Full Time / Part Time

    Salary Estimated: 21K to 22K

    Remote

    August 4, 2026


    Apply Now

  • Customer Service For Microsoft BPO UK | US

    Customer Service For Microsoft BPO UK / US Shift Outbound process jobs Domestic and International Voice and Backend Process. Openings in Day Shifts or Night Shifts Candidate with good customer service skills would be preferred. Candidate must have 0 ...

    Full Time / Part Time

    Salary Estimated: 20K to 23K

    Remote

    August 4, 2026


    Apply Now

  • Customer Support Executive | A763

    Handle queries and complaints of the Amazon related to products Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy Energetic, friendly and approachable individuals that understand the impact of great c...

    Full Time / Part Time

    Salary Estimated: 19K to 22K

    Jaipur, Rajasthan

    August 4, 2026


    Apply Now

  • Hiring for Customer Service Executive Day Shift

    Customer Service Executive (Day Shift) Position: Customer Service Executive Graduation is a must Age : 1+ to 45 Salary -23k In-hand Job description : Resolving customer queries. Providing accurate information to customers. Eligibility Criteria : Desc...

    Full Time / Part Time

    Salary Estimated: 15K to 23K

    Mumbai Maharashtra , Mumbai

    August 4, 2026


    Apply Now

  • Customer Service Representative (Email Support)

    Fresher Jobs is seeking enthusiastic and detail-oriented Customer Service Representatives (Email Support) to join our growing team. In this role, you will serve as the first point of contact for customers via email, ensuring their inquiries and conce...

    Full Time / Part Time

    Salary Estimated: 20K to 22K

    Remote

    August 4, 2026


    Apply Now