Job Description
Reporting into the Senior Director, Global Online Marketing, the Senior Manager, Creative Strategy & Operations - Global (1 year contract) will be responsible for shaping the future of our digital content and operations for The Ordinary & NIOD brands. Youwill drive the vision, execution, and governance of our digital assets, ensuring flawless execution.
WHAT YOU’D BE DOING IN THIS ROLE
Digital Asset Strategy and Management
Lead the integrated creative strategy for digital assets across email, paid media, and website
Maintain and oversee a centralized digital content calendar that captures campaign, commercial, and Always On moments.
Drive the creative vision for how Campaign and Always On assets are brought to life across each digital touchpoint
Partner with Creative Designers to uphold brand and digital best practices consistently across all content
Conduct regular audits of digital assets to ensure quality, consistency, and alignment with brand guidelines
Define and plan asset needs for Campaign and Always On content based on project scope and business goals
Digital Optimization & Workflow Management
Oversee end-to-end workflows for Always On content, from briefing through approvals, ensuring timely delivery and high-quality execution
Manage a cross-functional team including copywriters, freelancers, and digital designers, optimizing hours, budget, and task allocation
Utilize project management tools (e.g., Wrike) to track progress, streamline collaboration, and optimize resource planning
Identify and eliminate bottlenecks to improve operational efficiency across digital content creation and processes
Collaborate closely with stakeholders including channel leads, brand, scientific communications, and legal for smooth execution.
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
5-7 Years of proven experience in creative strategy & process optimization
Deep understanding of digital marketing best practices
Proficiency in Wrike or similar project management tools
Exceptional organizational skills, with the ability to manage multiple projects
Strong cross-functional collaboration with brand, creative, and digital teams
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
6 months of paid time off for new parents (inclusive of all genders).
Work from anywhere 4 weeks per year.
A hybrid work model (for applicable roles).
Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
Do the right thing
Create impact
Respect small things
❤️ Care too much
Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
WHAT YOU’D BE DOING IN THIS ROLE
Digital Asset Strategy and Management
Lead the integrated creative strategy for digital assets across email, paid media, and website
Maintain and oversee a centralized digital content calendar that captures campaign, commercial, and Always On moments.
Drive the creative vision for how Campaign and Always On assets are brought to life across each digital touchpoint
Partner with Creative Designers to uphold brand and digital best practices consistently across all content
Conduct regular audits of digital assets to ensure quality, consistency, and alignment with brand guidelines
Define and plan asset needs for Campaign and Always On content based on project scope and business goals
Digital Optimization & Workflow Management
Oversee end-to-end workflows for Always On content, from briefing through approvals, ensuring timely delivery and high-quality execution
Manage a cross-functional team including copywriters, freelancers, and digital designers, optimizing hours, budget, and task allocation
Utilize project management tools (e.g., Wrike) to track progress, streamline collaboration, and optimize resource planning
Identify and eliminate bottlenecks to improve operational efficiency across digital content creation and processes
Collaborate closely with stakeholders including channel leads, brand, scientific communications, and legal for smooth execution.
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
5-7 Years of proven experience in creative strategy & process optimization
Deep understanding of digital marketing best practices
Proficiency in Wrike or similar project management tools
Exceptional organizational skills, with the ability to manage multiple projects
Strong cross-functional collaboration with brand, creative, and digital teams
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
6 months of paid time off for new parents (inclusive of all genders).
Work from anywhere 4 weeks per year.
A hybrid work model (for applicable roles).
Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
Do the right thing
Create impact
Respect small things
❤️ Care too much
Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Creative Strategy & Operations - Global (1 year contract) position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
