Job Description
Senior Manager, Credit & Collections
Position Type: Permanent/Full-time
Location: Downtown Toronto, ON (Hybrid; 4 days on-site)
Compensation: $100,000 to $125,000/Annually + Bonus + Vacation + Benefits + RRSP + More
We are assisting our client, a global children’s entertainment company, in hiring a Senior Manager, Credit & Collections. In this role, you will be a strategic leader within the finance department, overseeing credit and collections processes for North American operations. This role is critical in safeguarding cash flow, minimizing bad debt, and supporting sustainable revenue growth while maintaining high-standard customer relationships.
How You Will Create Impact
Process Leadership: Lead the collections cycle to ensure timely cash flow and the achievement of DSO (Days Sales Outstanding) targets.
Policy & Risk: Implement and enforce corporate credit policies; monitor customer exposure and partner with Sales to proactively mitigate credit risk.
Strategic Recommendations: Evaluate creditworthiness and provide high-level recommendations to the Senior Director regarding limits and risk profiles.
Escalation Management: Directly manage high-risk accounts, including complex negotiations, disputes, and recovery strategies.
Stakeholder Collaboration: Lead monthly and quarterly meetings with Sales, Operations, and Finance to align on AR health and business objectives.
Team Development: Mentor and develop a team of specialists, fostering a culture of accountability, automation, and continuous improvement.
Reporting & KPIs: Establish performance goals and prepare regular KPI reporting for executive leadership to track collection effectiveness.
Compliance & Audit: Support month-end and quarter-end close processes (including AFDA calculation per IFRS) and ensure compliance with internal and external audits.
What You Bring to the Team
Education: Bachelor’s degree in Business Administration, Finance, or a related
discipline.
Experience: 7+ years of experience in a public company setting, preferably within the Consumer-Packaged Goods (CPG) industry.
Subject Matter Expertise: Demonstrated mastery of credit risk assessment, collections strategy, and dispute resolution.
Leadership: Proven track record of managing and motivating teams in a fast-paced, deadline-driven environment.
Experience with large ERP systems (e.g., SAP, Oracle) and advanced reporting tools.
Advanced Excel skills (Pivot tables, V-lookups, and complex formulas).
The indicated pay range is a good‑faith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.
To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool—never as the sole decision-maker.
#CWS
Job Types: Full-time, Permanent
Pay: $100,000.00-$125,000.00 per year
Experience:
CPG Industry : 3 years (preferred)
Work Location: Hybrid remote in Toronto, ON M5V 3M2
Position Type: Permanent/Full-time
Location: Downtown Toronto, ON (Hybrid; 4 days on-site)
Compensation: $100,000 to $125,000/Annually + Bonus + Vacation + Benefits + RRSP + More
We are assisting our client, a global children’s entertainment company, in hiring a Senior Manager, Credit & Collections. In this role, you will be a strategic leader within the finance department, overseeing credit and collections processes for North American operations. This role is critical in safeguarding cash flow, minimizing bad debt, and supporting sustainable revenue growth while maintaining high-standard customer relationships.
How You Will Create Impact
Process Leadership: Lead the collections cycle to ensure timely cash flow and the achievement of DSO (Days Sales Outstanding) targets.
Policy & Risk: Implement and enforce corporate credit policies; monitor customer exposure and partner with Sales to proactively mitigate credit risk.
Strategic Recommendations: Evaluate creditworthiness and provide high-level recommendations to the Senior Director regarding limits and risk profiles.
Escalation Management: Directly manage high-risk accounts, including complex negotiations, disputes, and recovery strategies.
Stakeholder Collaboration: Lead monthly and quarterly meetings with Sales, Operations, and Finance to align on AR health and business objectives.
Team Development: Mentor and develop a team of specialists, fostering a culture of accountability, automation, and continuous improvement.
Reporting & KPIs: Establish performance goals and prepare regular KPI reporting for executive leadership to track collection effectiveness.
Compliance & Audit: Support month-end and quarter-end close processes (including AFDA calculation per IFRS) and ensure compliance with internal and external audits.
What You Bring to the Team
Education: Bachelor’s degree in Business Administration, Finance, or a related
discipline.
Experience: 7+ years of experience in a public company setting, preferably within the Consumer-Packaged Goods (CPG) industry.
Subject Matter Expertise: Demonstrated mastery of credit risk assessment, collections strategy, and dispute resolution.
Leadership: Proven track record of managing and motivating teams in a fast-paced, deadline-driven environment.
Experience with large ERP systems (e.g., SAP, Oracle) and advanced reporting tools.
Advanced Excel skills (Pivot tables, V-lookups, and complex formulas).
The indicated pay range is a good‑faith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.
To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool—never as the sole decision-maker.
#CWS
Job Types: Full-time, Permanent
Pay: $100,000.00-$125,000.00 per year
Experience:
CPG Industry : 3 years (preferred)
Work Location: Hybrid remote in Toronto, ON M5V 3M2
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Credit & Collections position is now open for candidates interested in the Operations Executive Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.