Job Description
Summit Search Group is pleased to partner with the City of Mississauga in their search for a Senior Manager, Transit Operations.
About Our Client:
As Canada's sixth largest city, Mississauga is home to 741,000 residents and more than 54,000 businesses, including more than 60 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focusing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.
Make your move to the City of Mississauga and come be part of something BIG!
Website: http://www.mississauga.ca
Mandate:
The City is seeking a strategic and results driven Senior Manager, Transit Operations, to lead a complex operational environment responsible that delivers safe, reliable and efficient transit service. Reporting to the Director and General Manager of Transit, this is a senior leadership role which requires a strategic thinker with the experience to lead a large operational team.
The Senior Manager, Transit Operations, will have extensive experience in the transit industry or transportation, with a particular focus on operations. They will possess robust interpersonal skills to manage expectations, discuss complex and sensitive issues, and resolve problems. They are a highly effective people leader who appreciates the complexity of running a large 24/7/365 team with more than 1,300 employees.
The ideal candidate will be equally versed in setting strategic direction for transit operations as it evolves through growth and the upcoming Hazel McCallion Light Rail Transit Line integration.
Duties & Responsibilities:
Strategic Planning and Execution: Drives strategic planning, change management, and continuous improvement initiatives within Transit Operations.
Leadership and Team Management: Establishes accountability framework for the Operations team, develops high-performing team and fosters an inclusive work environment.
Stakeholder Engagement: Communicates effectively and builds relationships with municipal stakeholders, internal colleagues and with external agencies like Metrolinx.
External Coordination: Strategic development and oversight for transit operations integration with Hazel McCallion Light Rail Line, with Metrolinx and other parties.
Budget and Fiscal Responsibilities: Oversees the transit operations budget and participates in budget planning process for capital and operating costs.
Transit Operations & Safety: Provides overall direction to support efficient and safe transit operations, ensuring an excellent customer experience and working environment for operations staff. Develops and implement risk management strategies to safeguard the City’s assets and employees.
Ensure compliance with all applicable legislation, regulations, and policies, including Occupational Health and Safety Act, Employment Standards Act, Highway Traffic Act, Commercial Vehicle Operators’ Registration, Ministry of Labour, Ministry of the Environment, corporate policies, and collective agreements.
Qualifications & Experience:
Formal post-secondary education, typically a Bachelor’s degree or higher, is preferred.
Minimum 10 years of senior transit management experience in a complex, unionized environment.
Demonstrated expertise in labour relations, human resource management, and operational leadership.
Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels of the organization. Facilitation, negotiation and continuous improvement skills to advance priorities in a political environment.
In-depth knowledge of municipal government, contracting practices, industry trends, best practices, and regulatory requirements.
Thorough knowledge of federal, provincial and municipal regulations and standards related to transit services (i.e., Occupational Health and Safety Act, Highway Traffic Act, Accessibility for Ontarians with Disabilities Act.)
Experience with transit business systems and technology (e.g., HASTUS or similar).
Ability to be on call for major or critical operational issues.
AI Disclosure:
AI will not be used in the recruitment process.
Vacancy Disclosure:
This position is an existing role. The role is being posted due to current vacancy.
Application Deadline: Friday, April 24th at 5pm ET
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Job Type: Full-time
Pay: $161,936.00-$215,910.00 per year
Work Location: In person
Application deadline: 2026-04-24
About Our Client:
As Canada's sixth largest city, Mississauga is home to 741,000 residents and more than 54,000 businesses, including more than 60 Fortune 500 companies with Canadian head offices or major divisional head offices. A diverse, progressive and award-winning municipality located on the shores of Lake Ontario in the heart of the Greater Toronto Area, Mississauga is "Leading Today for Tomorrow" by focusing on delivering services, implementing its Strategic Plan, delivering value for money and maintaining infrastructure.
Make your move to the City of Mississauga and come be part of something BIG!
Website: http://www.mississauga.ca
Mandate:
The City is seeking a strategic and results driven Senior Manager, Transit Operations, to lead a complex operational environment responsible that delivers safe, reliable and efficient transit service. Reporting to the Director and General Manager of Transit, this is a senior leadership role which requires a strategic thinker with the experience to lead a large operational team.
The Senior Manager, Transit Operations, will have extensive experience in the transit industry or transportation, with a particular focus on operations. They will possess robust interpersonal skills to manage expectations, discuss complex and sensitive issues, and resolve problems. They are a highly effective people leader who appreciates the complexity of running a large 24/7/365 team with more than 1,300 employees.
The ideal candidate will be equally versed in setting strategic direction for transit operations as it evolves through growth and the upcoming Hazel McCallion Light Rail Transit Line integration.
Duties & Responsibilities:
Strategic Planning and Execution: Drives strategic planning, change management, and continuous improvement initiatives within Transit Operations.
Leadership and Team Management: Establishes accountability framework for the Operations team, develops high-performing team and fosters an inclusive work environment.
Stakeholder Engagement: Communicates effectively and builds relationships with municipal stakeholders, internal colleagues and with external agencies like Metrolinx.
External Coordination: Strategic development and oversight for transit operations integration with Hazel McCallion Light Rail Line, with Metrolinx and other parties.
Budget and Fiscal Responsibilities: Oversees the transit operations budget and participates in budget planning process for capital and operating costs.
Transit Operations & Safety: Provides overall direction to support efficient and safe transit operations, ensuring an excellent customer experience and working environment for operations staff. Develops and implement risk management strategies to safeguard the City’s assets and employees.
Ensure compliance with all applicable legislation, regulations, and policies, including Occupational Health and Safety Act, Employment Standards Act, Highway Traffic Act, Commercial Vehicle Operators’ Registration, Ministry of Labour, Ministry of the Environment, corporate policies, and collective agreements.
Qualifications & Experience:
Formal post-secondary education, typically a Bachelor’s degree or higher, is preferred.
Minimum 10 years of senior transit management experience in a complex, unionized environment.
Demonstrated expertise in labour relations, human resource management, and operational leadership.
Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels of the organization. Facilitation, negotiation and continuous improvement skills to advance priorities in a political environment.
In-depth knowledge of municipal government, contracting practices, industry trends, best practices, and regulatory requirements.
Thorough knowledge of federal, provincial and municipal regulations and standards related to transit services (i.e., Occupational Health and Safety Act, Highway Traffic Act, Accessibility for Ontarians with Disabilities Act.)
Experience with transit business systems and technology (e.g., HASTUS or similar).
Ability to be on call for major or critical operational issues.
AI Disclosure:
AI will not be used in the recruitment process.
Vacancy Disclosure:
This position is an existing role. The role is being posted due to current vacancy.
Application Deadline: Friday, April 24th at 5pm ET
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Job Type: Full-time
Pay: $161,936.00-$215,910.00 per year
Work Location: In person
Application deadline: 2026-04-24
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, Transit Operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.