Job Description
Full job description
Join the world’s largest humanitarian movement and play a critical role in protecting and strengthening the wellbeing, safety and security of all Australian Red Cross people.
Full time, ongoing role
Flexible location + hybrid working
About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
At Australian Red Cross, our people are at the heart of everything we do. As Senior Manager – WHS Security Systems and Psychosocial Health, you will drive the development and continuous improvement of our national Wellbeing, Health, Safety and Security Management System. With a strong focus on psychosocial health, incident management and governance, this role plays a critical part in preventing harm and strengthening a positive safety culture across our workforce, volunteers and members.
You will lead the centralised approach to WHS incident management through the Speak Up system, overseeing high risk and complex matters and ensuring incidents are investigated effectively, addressed promptly and leveraged for learning and continuous improvement. Working closely with subject matter experts and senior leaders, you will strengthen WHS governance, risk oversight and compliance, and deliver high quality reporting to Executive, Committees and the Board.
Together with the Head of WHS & Security, you will provide expert advice on psychosocial hazards, guide WHS Advisors across metro and regional environments, support best practice investigations, and help build capability through targeted training and stakeholder engagement.
This is an opportunity to shape systems, influence culture and make a meaningful impact on the wellbeing of people delivering Red Cross’ humanitarian mission.
About you
The successful candidate will bring extensive experience implementing enterprise wide WHS systems and processes that enable effective incident management, including root cause analysis, systemic issue identification, trend analysis and continuous improvement. They will have a proven track record designing and enhancing incident reporting frameworks and audit processes, as well as leading centralised WHS advisory services within complex, geographically dispersed organisations. Strong experience in psychosocial health and safety, risk management, harm prevention and incident investigation at an organisational or enterprise level is essential.
You’ll also bring:
Excellent project management capability — organised, structured and outcomes-focused
Strong stakeholder engagement and influencing skills
Experience operating in a complex or highly consultative environment
A calm, confident approach and the ability to keep work moving in sensitive settings
Preferable skills/qualifications in trauma informed investigations
Knowledge and expertise to manage complex investigatory processes in a procedurally fair, objective and trauma informed manner.
Ability to communicate clearly on sensitive issues and maintain confidentiality.
A high level of interpersonal, negotiation and consultation skills, with the ability to establish and maintain effective communications and working relationships with a range of internal and external regulatory parties.
Ability to operate under limited direction to work with and lead people from diverse backgrounds and create a collaborative working environment.
Demonstrated ability to operate in a dynamic environment and to positively affect change.
Demonstrated analytical skills to make sense of complex and sometimes contradictory information to effectively solve problems
Role Requirements
National Police Check and renewal every 5 years
Ability to undertake occasional local or interstate travel (approx. 10 – 20 days per year) to review Australian Red Cross Retail Shop and Program activities
Benefits that act for you, while you act for humanity
Work flexibility: Australian Red Cross operates under a hybrid working model which includes the ability to work some days from home, providing you more work/life balance.
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
Career development: Access to ongoing learning, training, and development.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. Competitive salary + superannuation + salary packaging options.
To find out more about this opportunity or to obtain a copy of the Position Description, please email Vicki Rowlands on [email protected].
Applications must be submitted online prior to 11:55pm AEST on Wednesday, 15 April 2026 to be considered for this role.
While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and ****** orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Join the world’s largest humanitarian movement and play a critical role in protecting and strengthening the wellbeing, safety and security of all Australian Red Cross people.
Full time, ongoing role
Flexible location + hybrid working
About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
At Australian Red Cross, our people are at the heart of everything we do. As Senior Manager – WHS Security Systems and Psychosocial Health, you will drive the development and continuous improvement of our national Wellbeing, Health, Safety and Security Management System. With a strong focus on psychosocial health, incident management and governance, this role plays a critical part in preventing harm and strengthening a positive safety culture across our workforce, volunteers and members.
You will lead the centralised approach to WHS incident management through the Speak Up system, overseeing high risk and complex matters and ensuring incidents are investigated effectively, addressed promptly and leveraged for learning and continuous improvement. Working closely with subject matter experts and senior leaders, you will strengthen WHS governance, risk oversight and compliance, and deliver high quality reporting to Executive, Committees and the Board.
Together with the Head of WHS & Security, you will provide expert advice on psychosocial hazards, guide WHS Advisors across metro and regional environments, support best practice investigations, and help build capability through targeted training and stakeholder engagement.
This is an opportunity to shape systems, influence culture and make a meaningful impact on the wellbeing of people delivering Red Cross’ humanitarian mission.
About you
The successful candidate will bring extensive experience implementing enterprise wide WHS systems and processes that enable effective incident management, including root cause analysis, systemic issue identification, trend analysis and continuous improvement. They will have a proven track record designing and enhancing incident reporting frameworks and audit processes, as well as leading centralised WHS advisory services within complex, geographically dispersed organisations. Strong experience in psychosocial health and safety, risk management, harm prevention and incident investigation at an organisational or enterprise level is essential.
You’ll also bring:
Excellent project management capability — organised, structured and outcomes-focused
Strong stakeholder engagement and influencing skills
Experience operating in a complex or highly consultative environment
A calm, confident approach and the ability to keep work moving in sensitive settings
Preferable skills/qualifications in trauma informed investigations
Knowledge and expertise to manage complex investigatory processes in a procedurally fair, objective and trauma informed manner.
Ability to communicate clearly on sensitive issues and maintain confidentiality.
A high level of interpersonal, negotiation and consultation skills, with the ability to establish and maintain effective communications and working relationships with a range of internal and external regulatory parties.
Ability to operate under limited direction to work with and lead people from diverse backgrounds and create a collaborative working environment.
Demonstrated ability to operate in a dynamic environment and to positively affect change.
Demonstrated analytical skills to make sense of complex and sometimes contradictory information to effectively solve problems
Role Requirements
National Police Check and renewal every 5 years
Ability to undertake occasional local or interstate travel (approx. 10 – 20 days per year) to review Australian Red Cross Retail Shop and Program activities
Benefits that act for you, while you act for humanity
Work flexibility: Australian Red Cross operates under a hybrid working model which includes the ability to work some days from home, providing you more work/life balance.
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
Career development: Access to ongoing learning, training, and development.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. Competitive salary + superannuation + salary packaging options.
To find out more about this opportunity or to obtain a copy of the Position Description, please email Vicki Rowlands on [email protected].
Applications must be submitted online prior to 11:55pm AEST on Wednesday, 15 April 2026 to be considered for this role.
While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and ****** orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager - WHS Security Systems & Psychosocial Health position is now open for candidates interested in the Retail & Wholesale sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
