Job Description
The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.
Roles & Responsibilities:
Perform all tests on production applications
Design production support procedures, policies and documentation
Prepare recovery procedures for all applications and provide upgrade to same
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
Manage code migration across environments to ensure continued and synchronized functionality
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Supervise all alerts related to production application and system procedures and provide services proactively
Prepare and coordinate communications to senior management
Roles & Responsibilities:
Perform all tests on production applications
Design production support procedures, policies and documentation
Prepare recovery procedures for all applications and provide upgrade to same
Identify and resolve technical issues
Establish the root causes of production errors, and escalate serious concerns
Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
Manage code migration across environments to ensure continued and synchronized functionality
Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
Supervise all alerts related to production application and system procedures and provide services proactively
Prepare and coordinate communications to senior management
💡 Quick Summary
Seeking a career-building opportunity? The Senior Production Support position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi, Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
