Job Description
About us:
Karen Walker's eccentrically elegant style has established a stellar international following for her ready-to-wear, eyewear, jewellery, bags and fragrance.
Karen's sinature energy and optimism define the label. Her designs cleverly play with cultural subtext, juxtaposing luxe and street, masculine and feminine, folk and utility, creating pieces that are both directional and wearable: Maggie Gyllenhaal, Adele, Lorde, Priyanka Chopra, Rihanna, Gigi Hadid, Michelle Obama and Lady Gaga count themselves amongst the formidable roster of celebrity fans.
Her influence has seen her consistently ranked for the past seven years in The Business of Fashion's powerhouse BoF 500, reflecting her position as a global industry figure shaping the future.
The role:
We are actively recruiting a highly skilled and energetic Senior Sales Associate to join our high-performing team at our Boutique in Ponsonby, Auckland. Reporting to and supporting the Management team, the successful candidate will be hands on while actively collaborating to ensure all KPIs and metrics are met. This role will be an advocate for brand ambassadorship, operational and customer service excellence.
Our successful candidate will continually nurture, inspire and assist in driving our Ponsonby boutique from strength-to-strength. You must be versed in store operations and strive to be a leader in customer service and retail.
Candidates must be able to work both weekend days.
How you will contribute:
Actively utilize CRM stratagem to engage, develop and maintain interactions with our community while building a strong network of clients
Consistently strive to overachieve set sales budgets and KPIs
Use product knowledge and internal training tools to maximize and drive sales
Lead retail standards for elevated customer service
Ensure VM presentation standards meet company guidelines and requirements all while reflecting the brand
Ensure housekeeping standards are maintained in accordance to company guidelines
Embody all areas of brand ambassadorship with a demonstrated passion for the company
Positively contribute to company culture – you will be warm, positive & forward thinking
Assist the wider retail team with all retail operational and inventory management duties
Support all store processes and compliance
Key Requirements:
Proven experience as a seasoned Retail Sales Associate or similar role is essential. A background in a high-end retail environment is desirable
Exceptional and elevated communication and interpersonal skills
Excellent organizational and time management skills
Experience in inventory management
Competency in Microsoft Suite and POS systems including inventory management software
Strong attention to detail and demonstrated initiative
Ability to work autonomously as well as part of a wider team
Ability to work flexible hours, weekends inclusive.
Why work with us:
Competitive remuneration packages
Generous discounts and opportunities for regular commissions and wardrobe allowances
Regular and ongoing training to support you and your team
Opportunity to work with one of New Zealand’s most prestigious designers
Work with a highly experienced, warm & welcoming team
Career development and advancement opportunities
To be considered you must be a NZ permanent resident or citizen.
Recognizing and developing exceptional talent is at the core of our recruitment process. At Karen Walker, we are committed to developing an inclusive culture and environment that celebrates diversity and equality. By embracing our brand’s heritage DNA, we promote these values in all forms and create a safe environment for all employees, applicants, and our community.
Due to the high volume of interest, only shortlisted candidates will be contacted.
Karen Walker's eccentrically elegant style has established a stellar international following for her ready-to-wear, eyewear, jewellery, bags and fragrance.
Karen's sinature energy and optimism define the label. Her designs cleverly play with cultural subtext, juxtaposing luxe and street, masculine and feminine, folk and utility, creating pieces that are both directional and wearable: Maggie Gyllenhaal, Adele, Lorde, Priyanka Chopra, Rihanna, Gigi Hadid, Michelle Obama and Lady Gaga count themselves amongst the formidable roster of celebrity fans.
Her influence has seen her consistently ranked for the past seven years in The Business of Fashion's powerhouse BoF 500, reflecting her position as a global industry figure shaping the future.
The role:
We are actively recruiting a highly skilled and energetic Senior Sales Associate to join our high-performing team at our Boutique in Ponsonby, Auckland. Reporting to and supporting the Management team, the successful candidate will be hands on while actively collaborating to ensure all KPIs and metrics are met. This role will be an advocate for brand ambassadorship, operational and customer service excellence.
Our successful candidate will continually nurture, inspire and assist in driving our Ponsonby boutique from strength-to-strength. You must be versed in store operations and strive to be a leader in customer service and retail.
Candidates must be able to work both weekend days.
How you will contribute:
Actively utilize CRM stratagem to engage, develop and maintain interactions with our community while building a strong network of clients
Consistently strive to overachieve set sales budgets and KPIs
Use product knowledge and internal training tools to maximize and drive sales
Lead retail standards for elevated customer service
Ensure VM presentation standards meet company guidelines and requirements all while reflecting the brand
Ensure housekeeping standards are maintained in accordance to company guidelines
Embody all areas of brand ambassadorship with a demonstrated passion for the company
Positively contribute to company culture – you will be warm, positive & forward thinking
Assist the wider retail team with all retail operational and inventory management duties
Support all store processes and compliance
Key Requirements:
Proven experience as a seasoned Retail Sales Associate or similar role is essential. A background in a high-end retail environment is desirable
Exceptional and elevated communication and interpersonal skills
Excellent organizational and time management skills
Experience in inventory management
Competency in Microsoft Suite and POS systems including inventory management software
Strong attention to detail and demonstrated initiative
Ability to work autonomously as well as part of a wider team
Ability to work flexible hours, weekends inclusive.
Why work with us:
Competitive remuneration packages
Generous discounts and opportunities for regular commissions and wardrobe allowances
Regular and ongoing training to support you and your team
Opportunity to work with one of New Zealand’s most prestigious designers
Work with a highly experienced, warm & welcoming team
Career development and advancement opportunities
To be considered you must be a NZ permanent resident or citizen.
Recognizing and developing exceptional talent is at the core of our recruitment process. At Karen Walker, we are committed to developing an inclusive culture and environment that celebrates diversity and equality. By embracing our brand’s heritage DNA, we promote these values in all forms and create a safe environment for all employees, applicants, and our community.
Due to the high volume of interest, only shortlisted candidates will be contacted.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Sales Associate |Full|time Key Holder position is now open for candidates interested in the Fashion Designer Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fashion Designer Jobs is a plus.
