Job Description
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As Lead Practitioner-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Responsibilities:
• You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
• Interface with customers to resolve questions and issues regarding compensation administration/processes
• Provides data for any internal business controls team as required
• Ensure compliance to the client’s existing standards
• You will require to have good understanding of the internal and external policies procedures, regulations, and compliance related to Human Resources and respond to employee queries.
Required Technical and Professional Expertise
• Minimum 3-5 years in Core HR & Issue Resolution for any International IT / ITES Companies.
• Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues
• Expertise and knowledge in Core HR related processes (excluding Recruitment)
• Good knowledge of MS Excel
• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
• Ability to trouble-shoot and implement changes in his/her processes
• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
• Attention to details
• Team work – the ability to work well within the team is key to this role
Preferred Technical and Professional Expertise
• Experience in HR Management System.
• Masters Degree in HR
About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
This job requires you to be fully COVID-1+ vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As Lead Practitioner-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Responsibilities:
• You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
• Interface with customers to resolve questions and issues regarding compensation administration/processes
• Provides data for any internal business controls team as required
• Ensure compliance to the client’s existing standards
• You will require to have good understanding of the internal and external policies procedures, regulations, and compliance related to Human Resources and respond to employee queries.
Required Technical and Professional Expertise
• Minimum 3-5 years in Core HR & Issue Resolution for any International IT / ITES Companies.
• Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues
• Expertise and knowledge in Core HR related processes (excluding Recruitment)
• Good knowledge of MS Excel
• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
• Ability to trouble-shoot and implement changes in his/her processes
• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
• Attention to details
• Team work – the ability to work well within the team is key to this role
Preferred Technical and Professional Expertise
• Experience in HR Management System.
• Masters Degree in HR
About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
This job requires you to be fully COVID-1+ vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
💡 Quick Summary
Seeking a career-building opportunity? The Senior Service Associate | HR position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
