Job Description
Senior Specialist, Human Resources – Pune, India
Would you like to use your experience and talent for human resources (HR) to a global business that is committed to moving money for better? Are you interested in driving successful HR strategies that will globally transform our customer and employee experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Senior Specialist, Human Resources.
Western Union powers your pursuit.
As a Senior Specialist, Human Resources, you will provide support in functional areas of Human Resources for the assigned country or region, including, but not limited to, recruitment and employment, employee relations, benefits administration, special projects and take care of the following:
Role Responsibilities
• Assist in one or more functional areas of Human Resources for assigned country, including, but not limited to, recruitment and employment, benefits administration, and special projects.
• Monitor and coordinate Global pre employment / employment background checks screening, with regional focus. Review background checks to ensure adjudication aligns with established Western Union standards.
• Escalate debatable cases to management for final review and adjudication status.
• Communicate effectively with key partners to report inaccuracies or discrepancies in the background check process that require immediate action for resolution. Follow-up to ensure action completed.
• Communicate directly with applicant for any missing information or documents to successfully complete the background check.
• Be a problem solver to research issues to determine root cause or recurring patterns and make recommendations for process improvement.
• Establish and maintain relationship with background screening vendor to facilitate support with key initiatives and to escalate issues for research, remediation, or resolution.
• Analysis on trends to identify opportunities for continuous process improvements.
Role Requirements
• 2 to 4 years of experience in APAC background check, HR operations and benefits administration.
• Experience in analytical role that is matrix driven and applies sound judgement in decision making.
• Ability to lead and drive medium to large enterprise projects.
• Exceptional communication and organizational skills
• Experience with data aggregation to conduct analysis and run management reports is a plus.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:
• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, *** (including pregnancy), ****** orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-AK1
Would you like to use your experience and talent for human resources (HR) to a global business that is committed to moving money for better? Are you interested in driving successful HR strategies that will globally transform our customer and employee experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Senior Specialist, Human Resources.
Western Union powers your pursuit.
As a Senior Specialist, Human Resources, you will provide support in functional areas of Human Resources for the assigned country or region, including, but not limited to, recruitment and employment, employee relations, benefits administration, special projects and take care of the following:
Role Responsibilities
• Assist in one or more functional areas of Human Resources for assigned country, including, but not limited to, recruitment and employment, benefits administration, and special projects.
• Monitor and coordinate Global pre employment / employment background checks screening, with regional focus. Review background checks to ensure adjudication aligns with established Western Union standards.
• Escalate debatable cases to management for final review and adjudication status.
• Communicate effectively with key partners to report inaccuracies or discrepancies in the background check process that require immediate action for resolution. Follow-up to ensure action completed.
• Communicate directly with applicant for any missing information or documents to successfully complete the background check.
• Be a problem solver to research issues to determine root cause or recurring patterns and make recommendations for process improvement.
• Establish and maintain relationship with background screening vendor to facilitate support with key initiatives and to escalate issues for research, remediation, or resolution.
• Analysis on trends to identify opportunities for continuous process improvements.
Role Requirements
• 2 to 4 years of experience in APAC background check, HR operations and benefits administration.
• Experience in analytical role that is matrix driven and applies sound judgement in decision making.
• Ability to lead and drive medium to large enterprise projects.
• Exceptional communication and organizational skills
• Experience with data aggregation to conduct analysis and run management reports is a plus.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:
• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, *** (including pregnancy), ****** orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-AK1
💡 Quick Summary
Seeking a career-building opportunity? The Senior Specialist| Human Resources position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
