Job Description
New career Opportunity in Los Angeles-PA
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IT Systems & Ops Engineer
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via Welcome To The Jungle
17 hours ago
$1L–$1.4L a year
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India
Alwar, Rajasthan - Based on your past activity
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Whatnot
IT Systems & Ops Engineer
Whatnot · Los Angeles, CA, United States · via Welcome To The Jungle
17 hours ago
$1L–$1.4L a year
Full–time
No Degree Mentioned
Apply on Welcome To The Jungle
Apply on Built In LA
Apply directly on ZipRecruiter
Apply on Indeed
Apply on Built In
Apply on Startup Jobs
Apply on Redpoint Ventures Job Board
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building
You should have strong internal customer support skills, excellent problem-solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment
Our ideal candidate will bring hands-on technical experience with the tools listed below, as well as the curiosity and adaptability to learn new ones
13 more items(s)
Benefits
Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
10 more items(s)
Responsibilities
As our IT Support Engineer, you will be the frontline owner of our IT support experience, managing the daily support queue while providing local hub coverage for our [location] office
This role combines hands-on user support with systems administration, process improvement, and automation—ensuring employees have seamless access to tools and support from onboarding through offboarding
You'll work closely with senior IT engineers and cross-functional stakeholders to maintain high service standards, enforce SLAs, and contribute to strategic initiatives like our JSM migration, Gleanbot AI deployment, and device enforcement
10 more items(s)
Job description
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
As our IT Support Engineer, you will be the frontline owner of our IT support experience, managing the daily support queue while providing local hub coverage for our [location] office. This role combines hands-on user support with systems administration, process improvement, and automation—ensuring employees have seamless access to tools and support from onboarding through offboarding.
You'll work closely with senior IT engineers and cross-functional stakeholders to maintain high service standards, enforce SLAs, and contribute to strategic initiatives like our JSM migration, Gleanbot AI deployment, and device enforcement.
As our IT Support Engineer, you will:
• Own and manage the IT support queue in Jira Service Management, ensuring SLA compliance and high customer satisfaction scores
• Administer user accounts and access across Okta, Google Workspace, Slack, Zoom, and other corporate applications
• Execute employee onboarding and offboarding processes with attention to security, compliance, and user experience
• Provide local IT support for office employees including in-person troubleshooting, conference room setup, and hardware support
• Build workflow automations in JSM, Okta Workflows, and iPaaS tools to reduce manual work and improve efficiency
• Create and maintain IT documentation, SOPs, and knowledge base articles for self-service
• Travel periodically to other offices or company events to provide onsite support
• Partner with cross-functional teams (Security, Finance, Marketing/Events, People) to ensure exceptional employee IT experience
• Contribute to IT projects and strategic initiatives while maintaining day-to-day support excellence
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
Join our growing IT team! You will work cross-functionally with our Security, Finance, Marketing/Events, and People teams, as well as stakeholders across the company to ensure we are providing all employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job.
You should have strong internal customer support skills, excellent problem-solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment. Our ideal candidate will bring hands-on technical experience with the tools listed below, as well as the curiosity and adaptability to learn new ones.
In addition to 3-5 years of experience in IT support or operations roles, you should have:
Required Experience & Skills
• Hands-on Okta administration including user provisioning, SSO configuration, group management, and app assignments
• Google Workspace administration including user management, groups, Drive administration, and security settings
• Jira Service Management (or similar ticketing platforms like Zendesk, Freshservice, ServiceNow) with demonstrated SLA management
• Slack and Zoom administration for user management and configuration
• Strong understanding of onboarding & offboarding processes with ability to translate business needs into technical requirements
• Proven ability to meet and maintain SLAs in a support queue environment
• Experience building automations in workflow tools (Okta Workflows, Zapier, Make, or similar iPaaS platforms)
• macOS support expertise including troubleshooting, configuration, and user training
• Understanding of identity and access management concepts (SSO, SAML, SCIM, OAuth)
• Strong written and verbal communication skills for user-facing support across all levels including executives
• Detail-oriented with excellent organizational and documentation skills
Preferred Experience
• Familiarity with access management platforms like Lumos
• Experience with MDM systems (Kandji, Jamf, Intune) and device compliance
• Knowledge of security and privacy tools (Verkada, Nightfall, Proofpoint preferred)
• Understanding of networking basics including Wi-Fi troubleshooting, VPN, cloud-based SD-WAN (Cisco Meraki)
• Experience with Atlassian products (Jira, Confluence)
• Prior work in fast-growing tech companies or startups
• Experience supporting remote and distributed teams
🎁 Benefits
• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance on both food and wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, ****** orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Report this listing
More jobs at Whatnot
See web results for Whatnot
A
An Autonomous Mobility Company
Service Associate - Base Operations
An Autonomous Mobility Company · Los Angeles, CA, United States · via Indeed
13 hours ago
Full–time and Contractor
Apply on Indeed
Apply directly on ZipRecruiter
Apply directly on Jobs By Workable
Apply on Jooble
Apply on WhatJobs
Apply directly on Adzuna
Apply directly on Getwork
Apply on Jobrapido
Job highlights
Identified by Google from the original job post
Qualifications
2+ years of work experience
Must have a valid driver's license with a clean/excellent driving record
Pass a background check, MVR (Motor Vehicle Record) check, and drug screen
4 more items(s)
Benefits
Pre-tax commuter benefits
Employer (HireArt) Subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
Flexible Spending Account for healthcare-related costs
3 more items(s)
Responsibilities
HireArt is helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations
In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations
Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance
13 more items(s)
Job description
HireArt is helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations.
In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations.
Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance. You'll also support the company's parts team in organizing and transporting spare parts inventory and help its driving team, Alpha Operations, with their operational testing needs.
This role is based in Los Angeles, CA, and offers the following schedules:
• Fri-Tue, 2:00PM - 10:30PM
• Wed-Sun, 2:00PM - 10:30PM
• Tue-Sat, 10:00 PM - 6:30 AM
As a Maintenance Mechanic, your responsibilities include:
• Primary:
• Supporting company milestones and optimizing drive operations across multiple locations.
• Ensure the vehicles, equipment, and workplace are clean and ready for use.
• Provide logistical support for the movement and storage of vehicles and equipment.
• Assist with paperwork and documentation related to vehicle readiness.
• Perform routine charging of our test vehicles and supporting equipment.
MedCare Staffing, Inc.
Los Angeles, CA, United States
via DocCafe
3 hours ago
$1.3L–$1.5L a year
Full–time
D
Los Angeles and San Francisco, CA Plastic Surgery Openings!!
DOCTORS CHOICE PLACEMENT SERVICES, INC.
Los Angeles, CA, United States
via DocCafe
19 hours ago
Full–time
Value Stream Manager - Aftermarket
Parker Hannifin
Los Angeles, CA, United States
via LinkedIn
4 hours ago
Full–time
IT Systems & Ops Engineer
Whatnot
Los Angeles, CA, United States
via Welcome To The Jungle
17 hours ago
$1L–$1.4L a year
Full–time
A
Service Associate - Base Operations
An Autonomous Mobility Company
Los Angeles, CA, United States
via Indeed
13 hours ago
Full–time and Contractor
Financial Services Tax - Real Estate Manager
Pwc
Los Angeles, CA, United States
via ZipRecruiter
5 hours ago
$99K–$2.66L a year
Full–time
Courtesy Clerk/Grocery Bagger - Full-time
The Kroger Co.
Los Angeles, CA, United States
via Snagajob
17 hours ago
Full–time
South Los Angeles seeks Primary Care Physician
MedCare Staffing, Inc.
Los Angeles, CA, United States
via DocCafe
4 hours ago
$2.25L–$2.55L a year
Full–time
Manager, Centralized Applicant Services ($68,640 - $89,800)
Irvine Company
Irvine, CA, United States
via LinkedIn
6 hours ago
Full–time
Associate Sales Representative - Los Angeles/Orange County - Surgical Technologies
Stryker
Los Angeles, CA, United States
via ZipRecruiter
5 hours ago
$80 an hour
Full–time
Senior Clinical Specialist
Abbott Laboratories
Irvine, CA, United States
via Abbott Jobs
6 hours ago
Full–time
India
Alwar, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
Whatnot
IT Systems & Ops Engineer
Whatnot · Los Angeles, CA, United States · via Welcome To The Jungle
17 hours ago
$1L–$1.4L a year
Full–time
No Degree Mentioned
Apply on Welcome To The Jungle
Apply on Built In LA
Apply directly on ZipRecruiter
Apply on Indeed
Apply on Built In
Apply on Startup Jobs
Apply on Redpoint Ventures Job Board
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building
You should have strong internal customer support skills, excellent problem-solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment
Our ideal candidate will bring hands-on technical experience with the tools listed below, as well as the curiosity and adaptability to learn new ones
13 more items(s)
Benefits
Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
10 more items(s)
Responsibilities
As our IT Support Engineer, you will be the frontline owner of our IT support experience, managing the daily support queue while providing local hub coverage for our [location] office
This role combines hands-on user support with systems administration, process improvement, and automation—ensuring employees have seamless access to tools and support from onboarding through offboarding
You'll work closely with senior IT engineers and cross-functional stakeholders to maintain high service standards, enforce SLAs, and contribute to strategic initiatives like our JSM migration, Gleanbot AI deployment, and device enforcement
10 more items(s)
Job description
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
As our IT Support Engineer, you will be the frontline owner of our IT support experience, managing the daily support queue while providing local hub coverage for our [location] office. This role combines hands-on user support with systems administration, process improvement, and automation—ensuring employees have seamless access to tools and support from onboarding through offboarding.
You'll work closely with senior IT engineers and cross-functional stakeholders to maintain high service standards, enforce SLAs, and contribute to strategic initiatives like our JSM migration, Gleanbot AI deployment, and device enforcement.
As our IT Support Engineer, you will:
• Own and manage the IT support queue in Jira Service Management, ensuring SLA compliance and high customer satisfaction scores
• Administer user accounts and access across Okta, Google Workspace, Slack, Zoom, and other corporate applications
• Execute employee onboarding and offboarding processes with attention to security, compliance, and user experience
• Provide local IT support for office employees including in-person troubleshooting, conference room setup, and hardware support
• Build workflow automations in JSM, Okta Workflows, and iPaaS tools to reduce manual work and improve efficiency
• Create and maintain IT documentation, SOPs, and knowledge base articles for self-service
• Travel periodically to other offices or company events to provide onsite support
• Partner with cross-functional teams (Security, Finance, Marketing/Events, People) to ensure exceptional employee IT experience
• Contribute to IT projects and strategic initiatives while maintaining day-to-day support excellence
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
Join our growing IT team! You will work cross-functionally with our Security, Finance, Marketing/Events, and People teams, as well as stakeholders across the company to ensure we are providing all employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job.
You should have strong internal customer support skills, excellent problem-solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment. Our ideal candidate will bring hands-on technical experience with the tools listed below, as well as the curiosity and adaptability to learn new ones.
In addition to 3-5 years of experience in IT support or operations roles, you should have:
Required Experience & Skills
• Hands-on Okta administration including user provisioning, SSO configuration, group management, and app assignments
• Google Workspace administration including user management, groups, Drive administration, and security settings
• Jira Service Management (or similar ticketing platforms like Zendesk, Freshservice, ServiceNow) with demonstrated SLA management
• Slack and Zoom administration for user management and configuration
• Strong understanding of onboarding & offboarding processes with ability to translate business needs into technical requirements
• Proven ability to meet and maintain SLAs in a support queue environment
• Experience building automations in workflow tools (Okta Workflows, Zapier, Make, or similar iPaaS platforms)
• macOS support expertise including troubleshooting, configuration, and user training
• Understanding of identity and access management concepts (SSO, SAML, SCIM, OAuth)
• Strong written and verbal communication skills for user-facing support across all levels including executives
• Detail-oriented with excellent organizational and documentation skills
Preferred Experience
• Familiarity with access management platforms like Lumos
• Experience with MDM systems (Kandji, Jamf, Intune) and device compliance
• Knowledge of security and privacy tools (Verkada, Nightfall, Proofpoint preferred)
• Understanding of networking basics including Wi-Fi troubleshooting, VPN, cloud-based SD-WAN (Cisco Meraki)
• Experience with Atlassian products (Jira, Confluence)
• Prior work in fast-growing tech companies or startups
• Experience supporting remote and distributed teams
🎁 Benefits
• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance on both food and wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, ****** orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Report this listing
More jobs at Whatnot
See web results for Whatnot
A
An Autonomous Mobility Company
Service Associate - Base Operations
An Autonomous Mobility Company · Los Angeles, CA, United States · via Indeed
13 hours ago
Full–time and Contractor
Apply on Indeed
Apply directly on ZipRecruiter
Apply directly on Jobs By Workable
Apply on Jooble
Apply on WhatJobs
Apply directly on Adzuna
Apply directly on Getwork
Apply on Jobrapido
Job highlights
Identified by Google from the original job post
Qualifications
2+ years of work experience
Must have a valid driver's license with a clean/excellent driving record
Pass a background check, MVR (Motor Vehicle Record) check, and drug screen
4 more items(s)
Benefits
Pre-tax commuter benefits
Employer (HireArt) Subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
Flexible Spending Account for healthcare-related costs
3 more items(s)
Responsibilities
HireArt is helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations
In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations
Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance
13 more items(s)
Job description
HireArt is helping an on-demand, autonomous ride-hailing company hire a Service Associate (Base Operations) to support daily fleet operations.
In this role, you'll be responsible for the daily upkeep of the vehicles, with tasks such as cleaning, fueling, and ensuring the test site is organized and presentable for operations.
Within the Base Operations (BaseOps) team, you'll help ensure that vehicles meet regulatory requirements per provided guidance. You'll also support the company's parts team in organizing and transporting spare parts inventory and help its driving team, Alpha Operations, with their operational testing needs.
This role is based in Los Angeles, CA, and offers the following schedules:
• Fri-Tue, 2:00PM - 10:30PM
• Wed-Sun, 2:00PM - 10:30PM
• Tue-Sat, 10:00 PM - 6:30 AM
As a Maintenance Mechanic, your responsibilities include:
• Primary:
• Supporting company milestones and optimizing drive operations across multiple locations.
• Ensure the vehicles, equipment, and workplace are clean and ready for use.
• Provide logistical support for the movement and storage of vehicles and equipment.
• Assist with paperwork and documentation related to vehicle readiness.
• Perform routine charging of our test vehicles and supporting equipment.
💡 Quick Summary
Seeking a career-building opportunity? The Service Associate - Base Operations position is now open for candidates interested in the Customer Care sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
