Job Description
About the Job
Holiday Ford Lincoln is seeking a full-time Service Cashier to join our growing team! As the Service Cashier you will work in a high volume and fast-paced environment as a front-line service representative for our guests.
Responsibilities
· Accepting incoming Ford appointment calls and scheduling appointments accordingly.
· Following up on Ford recalls.
· Scheduling follow up appointments for the technicians (i.e. When parts arrive)
· Outbound appointment reminder calls.
· Confirming online appointment bookings.
· Customer database management.
· Cashiering parts and service customers.
· FordPass Rewards database management
· Greeting customers in a courteous and professional manner.
· Process payments for completed service and repair orders (cash, debit, credit, etc.).
· Balance daily cash and payment receipts, preparing deposits as required.
· Schedule service appointments when necessary and provide general support to the front-end service team.
· Maintain a clean and organized cashier area and customer waiting space.
· Assist with filing and administrative support, including printing and distributing repair orders and invoices.
· Provide support to the Service Advisors as needed.
· Follow dealership procedures to ensure accuracy and professionalism in all interactions.
Qualifications
· Previous experience in a cashier, customer service, or reception role preferred.
· Comfortable working with computers, point-of-sale systems, and standard office software.
· Strong communication and interpersonal skills.
· Attention to detail and ability to multitask effectively.
· A team-oriented attitude with a focus on providing a great customer experience.
· Professional appearance and demeanor.
· Ability to work in a busy environment with professionalism and accuracy.
Please note: Applicants must provide a criminal background check prior to commencing employment.
Holiday Ford Lincoln is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require disability accommodation during any stage of the recruitment process, please indicate this in your application.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Benefits:
Dental care
On-site parking
Vision care
Flexible language requirement:
French not required
Shift:
Day shift
Work days:
Monday to Friday
Experience:
customer service: 2 years (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Service Cashier position is now open for candidates interested in the Cashier Jobs sector. This role in Peterborough offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Cashier Jobs is a plus.
