Description
Job details
Salary
₹20,000 - ₹25,000 a month
Benefits & Perks
Provident Fund, Paid time off, Leave encashment
Job Type
Full-time
Qualifications
Customer service: 1 year (Preferred)
Benefits
Pulled from the full job description
Leave encashment
Paid time off
Provident Fund
Full Job Description
· Any Graduate.
· Minimum 1 year experience in IT Hardware & Networking/Telecom industry in the areas of service delivery and, customer relationship management.
· Handling the operations, SI installations and service delivery for all projects based all over India.
· Manage Project AMCs.
· Call Logs/register complaints on software.
· Resolve the complaints within the mentioned SLA clauses.
· Manage team of engineers PAN India.
· Able to manage Government/Defense customers.
· Salary is open for right candidate
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Leave encashment
Paid time off
Provident Fund
Schedule:
Fixed shift
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)