Job Description
upGrad is looking for people passionate about management, technology, and education to help shape learning experience for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
The role involves planning, strategizing, coordinating with multiple stakeholders and monitoring project plans, schedules, organizing and participating in stakeholder meetings, and ensuring deliverables of a team of associates and senior associates.
Roles & Responsibilities
Some of your key roles will be to:
• Design and Build SOPs and Processes for various initiatives to ensure outcomes for the learners
• Own every process, understand the gap between the target and the output, undertake root cause analysis
• Will be responsible for the placement of the Data and Tech domain learners.
• Work closely with the corporate relations team to drive placements.
• Handle a team of associates and senior associates.
• Work with other Learning Experience teams such as Content, Delivery, Student Success, Careers & Corporate Partnerships to drive action.
Skills Required
The ideal fit for this profile are candidates with:
• Education (Bachelors/Masters) from a premier institute.
• 3-5 years of total work experience in consultancy firms, fast growing startups / edtech companies etc.
• Ability to translate gaps into execution plans and take them to completion
• Ability to connect with people across teams & levels’
• Strong data orientation/ability to crunch data and take decisions basis insights
• Previous experience in leading team of delivery executives in edtech setting
• Previous experience of working in placements settings for data/tech domains will be a big plus.
Location: Mumbai
Shift Timing: 12PM to + PM (6 Days working)
Interested candidates can also share cv's at garima.upadhyay@upgrad.com
The role involves planning, strategizing, coordinating with multiple stakeholders and monitoring project plans, schedules, organizing and participating in stakeholder meetings, and ensuring deliverables of a team of associates and senior associates.
Roles & Responsibilities
Some of your key roles will be to:
• Design and Build SOPs and Processes for various initiatives to ensure outcomes for the learners
• Own every process, understand the gap between the target and the output, undertake root cause analysis
• Will be responsible for the placement of the Data and Tech domain learners.
• Work closely with the corporate relations team to drive placements.
• Handle a team of associates and senior associates.
• Work with other Learning Experience teams such as Content, Delivery, Student Success, Careers & Corporate Partnerships to drive action.
Skills Required
The ideal fit for this profile are candidates with:
• Education (Bachelors/Masters) from a premier institute.
• 3-5 years of total work experience in consultancy firms, fast growing startups / edtech companies etc.
• Ability to translate gaps into execution plans and take them to completion
• Ability to connect with people across teams & levels’
• Strong data orientation/ability to crunch data and take decisions basis insights
• Previous experience in leading team of delivery executives in edtech setting
• Previous experience of working in placements settings for data/tech domains will be a big plus.
Location: Mumbai
Shift Timing: 12PM to + PM (6 Days working)
Interested candidates can also share cv's at garima.upadhyay@upgrad.com
💡 Quick Summary
Seeking a career-building opportunity? The Service Delivery Team Lead position is now open for candidates interested in the Operations Executive Jobs sector. This role in Jodhpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
