Job Description
Account Manager
Timely Find • India • via LinkedIn
17 hours ago
Full–time
Apply on LinkedIn
Job description
We are looking for individuals to join our team at Brelex Media.
Key Responsibilities
• Client Relationship Management:
• Foster and maintain strong client relations.
• Comprehend client requirements, expectations, and objectives.
• Serve as the primary contact for the client.
• Proactively address client concerns and issues.
• Ensure timely communication with clients regarding project progress and deliverables.
• Team Coordination:
• Allocate tasks to team members based on their competencies and workload.
• Clearly communicate project requirements and expectations to the team.
• Conduct regular team meetings to discuss project progress and address challenges.
• Promote effective collaboration among team members.
• Task Management and Tracking:
• Develop and maintain comprehensive project plans and timelines.
• Assign tasks with clear deadlines and responsibilities.
• Monitor task progress and provide regular updates to clients and stakeholders.
• Utilize project management tools to track task completion and resource allocation.
• Maintain accurate timesheets for project billing and resource utilization.
• Client Approval:
• Prepare and submit project deliverables for client review and approval.
• Follow up with clients to obtain timely approvals.
• Incorporate client feedback and necessary changes.
• Quality Assurance:
• Ensure all deliverables meet required quality standards.
• Conduct quality checks before submitting deliverables to clients.
• Implement corrective actions for any quality issues.
Operational Procedures
• Client Onboarding:
• Conduct detailed onboarding for new clients.
• Gather and document client information, requirements, and expectations.
• Develop a project plan and timeline in collaboration with the client.
• Project Management:
• Allocate tasks to team members based on their expertise and availability.
• Monitor task progress and provide regular updates to the client.
• Hold regular project status meetings with the team and client.
• Escalate any project-related issues to management as needed.
• Communication:
• Maintain open and effective communication with clients and team members.
• Respond to client inquiries and requests in a timely manner.
• Use clear and concise language in all communications.
• Documentation:
• Maintain accurate and up-to-date project documentation.
• Complete timesheets and expense reports regularly.
• Store all project-related documents in a centralized location.
Performance Metrics
Account Managers will be evaluated based on the following metrics:
• Client satisfaction
• Project success rate
• On-time delivery
• Budget adherence
• Team performance
Skills: project management,team coordination,communication,client onboarding,task management,quality assurance,collaboration,client relationship management,client approval,documentation,performance metrics,project
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Creant Technologies
Service Now Developer
Creant Technologies • India • via LinkedIn
12 hours ago
Contractor
No Degree Mentioned
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Apply on Truemote
Job description
Greetings from Creant Technologies Pvt Ltd......
In Creant, we are urgently looking for Service Now for Contract Base with Remote Opportunity.
Role: Service Now
Exp: 6Years-12Years
Mode of Work: Remote
Duration: 1.6 Years -2 Years
Position: Contract
Notice Period: Immediate -15 Days
We need mid to senior India based Cv’s with ServiceNow - ITSM, ITOM and Portal Experience.
Required Skills and Responsibilities:
A ServiceNow designer’s/developer's job description includes designing, developing, and maintaining ServiceNow applications, modules, and integrations:
Designing and building solutions: ServiceNow developers work with business analysts and other stakeholders to design and implement solutions that meet the needs of the organization.
Developing, installing, and troubleshooting applications: ServiceNow developers design, code, and troubleshoot applications. Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
ServiceNow development including experience in JavaScript, HTML, CSS, and ServiceNow scripting languages.
Collaborating with cross-functional teams to identify and prioritize business requirements
Writing clean, efficient, and maintainable code requires expertise to achieve.
Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity.
Debugging and fixing technical problems
Managing the platform: ServiceNow developers may manage the platform and infrastructure, including handling architectural changes, integrations, and new module implementation. Manage ServiceNow installations for the cyber and strategic risk teams
Producing and running test cases to guarantee software quality.
Documenting code and application functionality
Ensuring stability, scalability, and security: ServiceNow developers ensure that ServiceNow applications are stable, scalable, and secure.
Staying up-to-date: ServiceNow developers stay up-to-date with ServiceNow releases and contribute to continuous improvement efforts.
Documenting code: ServiceNow developers document code and application functionality.
Leading a team: ServiceNow developers may lead a team of other ServiceNow developers.
Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.
Proficiency with ServiceNow development, such as scripting, workflows, and integrations.
Experience with software development methodologies such as Agile or Waterfall is desirable.
Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) and ITBM, CSM and SecOps processes.
Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients.
• Interested Candidates Can Share their resumes at [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Service Now Developer position is now open for candidates interested in the Work from home Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
