Job Description
Plenty of support, training and opportunities available
Enjoy exclusive staff discounts on lifestyle and automotive products
About the Role:
We are looking for an enthusiastic Service Receptionist, to join our busy Isuzu Service Department located in Warwick Farm on a full-time basis.
About the opportunity:
This role will be the first point of contact for customers, coordinating vehicle service bookings and ensuring a smooth, professional experience from arrival to completion. the successful candidate will undertake the below:
Answer and directing incoming calls
Greet and welcome guests on arrival
Assisting potential clients with enquiries
Booking vehicles in for a service and recalls in ERA and Excel
General administration support duties
About you:
Success in this role requires a customer-led mindset, highly developed communication skills, and the confidence to make decisions and drive outcomes in a fast-paced environment. You will demonstrate:
Proven reception experience preferred
Exceptional communication skills both written and verbal
Outstanding customer service skills
Proficient in Microsoft Office (Word and Excel)
Ability to work under pressure and multi task
Benefits:
This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:
Employee benefits including discounted vehicle purchases, servicing, discounted rates on Private Health Insurance and others
Paid parental leave to support you and your family
Supportive environment with ongoing feedback and guidance to ensure you succeed
Work with one of Australia’s largest and most respected automotive groups
Access hundreds of discounts using our exclusive reward platform
Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you!
💡 Quick Summary
Seeking a career-building opportunity? The Service Receptionist position is now open for candidates interested in the Customer Care sector. This role in Warwick Farm offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
