Service Relationship Manager|SALARIED PL AND WORKING CAPITAL|Sales

Job Description

Role:

· Handling personalized service requests of Privy customers.

· Generation of timely business MIS.

· Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.

· Coordination with CPC/RPC/Investment desks for account opening of Privy customers.

· Managing complaints of Privy customers and ensuring their resolution within TAT

Job Requirement:

· Excellent written and oral communication skills

· Developing and maintaining banking relationships with a select group of high net worth customers

· Excellent communication skills with customer service orientation

· Courteous and polite

· Good Knowledge of Microsoft Excel

· Understanding of banking norms and processes.