Job Description
Solutions Architect
L&T Technology Services • New Delhi, Delhi • via Learn4Good
+ hours ago
Full–time
No Degree Mentioned
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Job description
This role is responsible for providing inputs for proposals and projects on solution architecture, integration architecture, choice of technology and solutions for safe and smart city projects
Responsibilities
Responsible for creation of end-to-end application architecture for proactive and reactive bids/deals.
Understand customer's business requirements and create end-to-end solution architectur...
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FolkServ
ServiceNow ITOM Architect
FolkServ • New Delhi, Delhi • via Learn4Good
+ hours ago
Full–time
Apply on Learn4Good
Job description
Full time role with the client.
Job Overview: We are seeking an experienced Service Now ITOM (IT Operations Management) Architect to join our team. The ideal candidate will possess deep expertise in Service Now ITOM modules, including but not limited to Event Management, Discovery, Service Mapping, and Orchestration. The architect will be responsible for designing, implementing, and optimizing ITOM solutions that enhance our IT operations and deliver business value.
Key Responsibilities:
Architecture & Design: Lead the design and architecture of Service Now ITOM solutions, ensuring they align with industry best practices and meet organizational requirements.
Implementation: Oversee the implementation of ITOM modules such as Discovery, Service Mapping, Event Management, Orchestration, and others as required.
Customization: Customize and configure Service Now ITOM applications based on specific business needs, ensuring seamless integration with other Service Now modules.
Optimization: Continuously assess and optimize ITOM solutions to improve performance, reliability, and scalability.
Collaboration:
Work closely with ITSM, ITBM, and other Service Now teams to ensure cohesive and integrated solutions across the platform.
Stakeholder Engagement: Collaborate with business stakeholders to understand their requirements and translate them into effective ITOM solutions.
Documentation: Maintain detailed architectural and design documentation, including data models, workflows, and integration points.
Mentorship: Provide guidance and mentorship to junior team members and other stakeholders on ITOM best practices.
Training: Conduct training sessions for IT teams on utilizing ITOM capabilities to their full potential.
Stay Updated: Keep up-to-date with the latest Service Now features, releases, and industry trends in ITOM.
Required Qualifications:
Experience:
Minimum ++ years of experience, and 5+ years with Service Now, with at least 3 years focused on ITOM.
Expertise: Deep knowledge of Service Now ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, etc.
Certifications:
Service Now Certified Implementation Specialist – ITOM or equivalent certifications.
Technical
Skills: Strong understanding of IT infrastructure, cloud computing, networking, and monitoring tools.
Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues.
Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Project Management: Experience in managing ITOM implementation projects, from planning through to completion.
Preferred Qualifications:
Education:
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
Additional
Certifications:
ITIL v3/4, PMP, or other relevant certifications.
Industry Knowledge: Familiarity with industry-specific regulations and compliance requirements
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow ITOM Architect position is now open for candidates interested in the Architect / Interior Designer Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Architect / Interior Designer Jobs is a plus.
