Job Description
Full job description
Chicago, Illinois 60018 Posted February 6th, 2026
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Job Type: Full Time
Job Category: IT
Job Title: ServiceNow Technical Architect
Location: Chicago, IL- Remote
Experience: 12–16+ Years
Employment Type: Full-Time Employee (FTE)
Role Overview
We are looking for a highly experienced ServiceNow Technical Architect to join our organization as a full-time employee and take ownership of the enterprise ServiceNow platform. This role is responsible for defining long-term architecture, ensuring platform stability and scalability, and leading multi-module implementations across ITSM, ITOM, CSM, and HRSD. The ideal candidate is a hands-on architect who can balance strategic thinking with deep technical execution and mentorship.
Job Description
Strong communication and stakeholder engagement skills -ability to present complex solutions clearly to executives and technical teams.
Proven hands-on experience with:
ITIS – CMDB, Incident, Problem, Change, Knowledge, Request Management.
ITOM – Discovery, Event Management, Service Mapping, CMDB integrations.
HRSD – Case and Knowledge Management, Employee Center, Lifecycle Events.
GRC – Policy and Compliance, Risk Management, Audit, and Vendor Risk modules.
Deep understanding of ServiceNow data models, scripting (Glide, JavaScript), Flow Designer, Integration Hub, and API integrations.
Familiarity with CSDM (Common Service Data Model) and its alignment with ITOM/CMDB design.
Experience integrating ServiceNow with enterprise tools such as Azure AD, Workday, Splunk, and monitoring.
Roles & Responsibilities:
Architect and design end-to-end ServiceNow solutions across ITIS, ITOM, HRSD, and GRC modules.
Lead technical governance, ensuring adherence to best practices, platform security, and performance standards.
Collaborate with business process owners, enterprise architects, and developers to design and implement integrated workflows.
Guide and mentor development teams on customizations, integrations, and platform upgrades.
Establish and enforce coding, configuration, and design standards within ServiceNow.
Conduct design reviews and ensure technical alignment across all implementations.
Participate in stakeholder discussions and effectively communicate architectural decisions to both technical and non-technical audiences.
Stay current with ServiceNow releases and recommend adoption of new features to improve service delivery.
Required Skills
PERFORMANCE ARCHITECT
Chicago, Illinois 60018 Posted February 6th, 2026
Looking for more job opportunities? Click here!
Job Type: Full Time
Job Category: IT
Job Title: ServiceNow Technical Architect
Location: Chicago, IL- Remote
Experience: 12–16+ Years
Employment Type: Full-Time Employee (FTE)
Role Overview
We are looking for a highly experienced ServiceNow Technical Architect to join our organization as a full-time employee and take ownership of the enterprise ServiceNow platform. This role is responsible for defining long-term architecture, ensuring platform stability and scalability, and leading multi-module implementations across ITSM, ITOM, CSM, and HRSD. The ideal candidate is a hands-on architect who can balance strategic thinking with deep technical execution and mentorship.
Job Description
Strong communication and stakeholder engagement skills -ability to present complex solutions clearly to executives and technical teams.
Proven hands-on experience with:
ITIS – CMDB, Incident, Problem, Change, Knowledge, Request Management.
ITOM – Discovery, Event Management, Service Mapping, CMDB integrations.
HRSD – Case and Knowledge Management, Employee Center, Lifecycle Events.
GRC – Policy and Compliance, Risk Management, Audit, and Vendor Risk modules.
Deep understanding of ServiceNow data models, scripting (Glide, JavaScript), Flow Designer, Integration Hub, and API integrations.
Familiarity with CSDM (Common Service Data Model) and its alignment with ITOM/CMDB design.
Experience integrating ServiceNow with enterprise tools such as Azure AD, Workday, Splunk, and monitoring.
Roles & Responsibilities:
Architect and design end-to-end ServiceNow solutions across ITIS, ITOM, HRSD, and GRC modules.
Lead technical governance, ensuring adherence to best practices, platform security, and performance standards.
Collaborate with business process owners, enterprise architects, and developers to design and implement integrated workflows.
Guide and mentor development teams on customizations, integrations, and platform upgrades.
Establish and enforce coding, configuration, and design standards within ServiceNow.
Conduct design reviews and ensure technical alignment across all implementations.
Participate in stakeholder discussions and effectively communicate architectural decisions to both technical and non-technical audiences.
Stay current with ServiceNow releases and recommend adoption of new features to improve service delivery.
Required Skills
PERFORMANCE ARCHITECT
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Technical Architect (Remote)-2 position is now open for candidates interested in the Remote Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.