Job Description
Job Description
At Guzman y Gomez, we don’t just run restaurants — we grow leaders.
As a Shift Leader with GYG, you’ll play a key role on the floor, supporting the team and keeping each shift running smoothly while delivering great guest experiences.
You’ll be trusted to:
Lead and support the crew during your shift, helping create a positive, high-energy team environment.
Take ownership of shift operations, ensuring smooth service, strong standards and consistent quality.
Support the leadership team by driving great results on shift, including sales, speed, safety and customer experience.
Coach and develop crew members, helping them build skills and confidence on the job.
Be part of a fast-growing global brand that’s redefining fast food with fresh ingredients, authentic flavours and a bold vision.
Take the next step in your career — this role is a pathway into Assistant Restaurant Management, Restaurant Management and beyond.
Why join GYG?
We’ll back you with the tools, support and rewards you need to succeed:
Flexible rosters and long-term stability — let’s talk about what balance means to you
Long term bonus incentive
Structured training program and ongoing development
Heavily discounted GYG meals (yes, every burrito)
Annual leadership and team events
Cultural celebrations (Day of the Dead, Cinco de Mayo and more)
Employee assistance program (Sonder) for you and your family
Clear pathways into Assistant Restaurant Management, Hola Central or franchise ownership
We appreciate diverse experience, but specifically, we are looking for candidates who have:
Leadership or supervisory experience in a fast-paced environment
A track record of providing outstanding customer service
Completed or willingness to complete Food Safety Supervisor certificate
Completed or willingness to undertake Responsible Service of ******* course
Click the "I'm Interested" button to express your interest in joining our team!
We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
At Guzman y Gomez, we don’t just run restaurants — we grow leaders.
As a Shift Leader with GYG, you’ll play a key role on the floor, supporting the team and keeping each shift running smoothly while delivering great guest experiences.
You’ll be trusted to:
Lead and support the crew during your shift, helping create a positive, high-energy team environment.
Take ownership of shift operations, ensuring smooth service, strong standards and consistent quality.
Support the leadership team by driving great results on shift, including sales, speed, safety and customer experience.
Coach and develop crew members, helping them build skills and confidence on the job.
Be part of a fast-growing global brand that’s redefining fast food with fresh ingredients, authentic flavours and a bold vision.
Take the next step in your career — this role is a pathway into Assistant Restaurant Management, Restaurant Management and beyond.
Why join GYG?
We’ll back you with the tools, support and rewards you need to succeed:
Flexible rosters and long-term stability — let’s talk about what balance means to you
Long term bonus incentive
Structured training program and ongoing development
Heavily discounted GYG meals (yes, every burrito)
Annual leadership and team events
Cultural celebrations (Day of the Dead, Cinco de Mayo and more)
Employee assistance program (Sonder) for you and your family
Clear pathways into Assistant Restaurant Management, Hola Central or franchise ownership
We appreciate diverse experience, but specifically, we are looking for candidates who have:
Leadership or supervisory experience in a fast-paced environment
A track record of providing outstanding customer service
Completed or willingness to complete Food Safety Supervisor certificate
Completed or willingness to undertake Responsible Service of ******* course
Click the "I'm Interested" button to express your interest in joining our team!
We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
💡 Quick Summary
Seeking a career-building opportunity? The Shift Leader - Guzman y Gomez position is now open for candidates interested in the Customer Care sector. This role in Gungahlin offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
