Job Description
Full job description
Art Culinaire is a family-owned company that has been the sole distributor of Lacanche French ranges in the United States for over 30 years. We are committed to selling high-quality professional gas ranges to clients who demand the best performance out of their appliances. We value providing outstanding service that exceeds the client’s expectations. At Art Culinaire we understand that gathering together around a home-cooked meal has the potential of impacting people’s sense of community, health and well-being, and connection with their local food sources. Our team is located in multiple states across the country and we are looking for someone who can seamlessly integrate into our culture.
Sales and Showroom Representative
Position Summary:
The Art Culinaire Sales and Showroom Representative is responsible for being the main point of contact to potential customers and team members for their assigned showroom and territory. As the potential first contact with the company, the Sales and Showroom Representative is expected to be knowledgeable, presentable, and personable at all times to ensure our clients feel valued when they visit our showroom.
Responsibilities
Sales Territory Development
Be the dedicated main point of contact for assigned sales territory to clients, brokers, vendors, team members etc.
Executes sales goals, determined by the sales director, and maximizes growth potential for assigned territory.
Be prompt in responding to all inquiries and requests.
Create and process all client orders accurately, ensuring that the necessary documentation is present.
Collaborate with team members throughout the sales cycle.
Manage client relations and client communications over phone and email, delivering excellent customer service
Research and respond to information requests quickly.
Communicate professionally with customers and internal team members.
Visit existing clients as needed.
Support the local trade with personal or courier deliveries and field meetings for speedy service (as applicable).
Review materials for content and accuracy and make suggestions for improvement and/or make limited corrections, as delegated by your Sales Director.
Collect customer feedback.
Special projects as assigned by Sales Director
Client Follow-up
Follow-up with an e-mail to those clients who have submitted a request for a quote online.
Follow-up on any requests the Sales Director forwards, whether it be for service information, color-matching or after-sale usage.
Ambassador gift packaging and shipping.
Client Requests
Coordinate with Sales and Admin Assistant for sending out client color chip and brochure requests.
Forward product specifications and technical information to clients.
Follow-up on payment with each client.
Be prompt with any other miscellaneous inquiries or requests.
Showroom Management
Ensure that the showroom complies with industrial regulations and company standards.
Educate and answer client questions with proficient product knowledge while providing the tone of the Lacanche lifestyle.
Schedule, organize and hold sales appointments with local and visiting clients in the assigned Showroom and respond to client inquiries. Guide these sales to fruition while providing “high touch” service throughout the sales cycle.
Manage day-to-day activities in office and showroom. Maintain the showroom clean and organized. You are expected to be in the showroom physically present from Monday through Friday between 9:00 am to 5:00 pm, regardless of scheduled appointments (as there can be unscheduled dop-ins and virtual tours).
Create a welcoming environment for clients by presenting a pleasant and comfortable space and displaying a professional appearance that is inviting. Continuously updating your knowledge of the company products, services, and policies.
Customer Relationship Management System
Enter and maintain clear and current client contact information in our CRM system.
Keep and maintain clear and detailed notes about interactions with each client.
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Application Question(s):
Do you have an interest and knowledge of artisanal kitchen appliances and French Culture? If so, please elaborate.
How many years of culinary experience and overall familiarity with cuisine vocabulary do you have? How often do you cook a home-cooked meal? What is your favorite cuisine?
Education:
Associate (Preferred)
Experience:
Microsoft Office: 1 year (Preferred)
Business to Consumer Sales: 3 years (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
Art Culinaire is a family-owned company that has been the sole distributor of Lacanche French ranges in the United States for over 30 years. We are committed to selling high-quality professional gas ranges to clients who demand the best performance out of their appliances. We value providing outstanding service that exceeds the client’s expectations. At Art Culinaire we understand that gathering together around a home-cooked meal has the potential of impacting people’s sense of community, health and well-being, and connection with their local food sources. Our team is located in multiple states across the country and we are looking for someone who can seamlessly integrate into our culture.
Sales and Showroom Representative
Position Summary:
The Art Culinaire Sales and Showroom Representative is responsible for being the main point of contact to potential customers and team members for their assigned showroom and territory. As the potential first contact with the company, the Sales and Showroom Representative is expected to be knowledgeable, presentable, and personable at all times to ensure our clients feel valued when they visit our showroom.
Responsibilities
Sales Territory Development
Be the dedicated main point of contact for assigned sales territory to clients, brokers, vendors, team members etc.
Executes sales goals, determined by the sales director, and maximizes growth potential for assigned territory.
Be prompt in responding to all inquiries and requests.
Create and process all client orders accurately, ensuring that the necessary documentation is present.
Collaborate with team members throughout the sales cycle.
Manage client relations and client communications over phone and email, delivering excellent customer service
Research and respond to information requests quickly.
Communicate professionally with customers and internal team members.
Visit existing clients as needed.
Support the local trade with personal or courier deliveries and field meetings for speedy service (as applicable).
Review materials for content and accuracy and make suggestions for improvement and/or make limited corrections, as delegated by your Sales Director.
Collect customer feedback.
Special projects as assigned by Sales Director
Client Follow-up
Follow-up with an e-mail to those clients who have submitted a request for a quote online.
Follow-up on any requests the Sales Director forwards, whether it be for service information, color-matching or after-sale usage.
Ambassador gift packaging and shipping.
Client Requests
Coordinate with Sales and Admin Assistant for sending out client color chip and brochure requests.
Forward product specifications and technical information to clients.
Follow-up on payment with each client.
Be prompt with any other miscellaneous inquiries or requests.
Showroom Management
Ensure that the showroom complies with industrial regulations and company standards.
Educate and answer client questions with proficient product knowledge while providing the tone of the Lacanche lifestyle.
Schedule, organize and hold sales appointments with local and visiting clients in the assigned Showroom and respond to client inquiries. Guide these sales to fruition while providing “high touch” service throughout the sales cycle.
Manage day-to-day activities in office and showroom. Maintain the showroom clean and organized. You are expected to be in the showroom physically present from Monday through Friday between 9:00 am to 5:00 pm, regardless of scheduled appointments (as there can be unscheduled dop-ins and virtual tours).
Create a welcoming environment for clients by presenting a pleasant and comfortable space and displaying a professional appearance that is inviting. Continuously updating your knowledge of the company products, services, and policies.
Customer Relationship Management System
Enter and maintain clear and current client contact information in our CRM system.
Keep and maintain clear and detailed notes about interactions with each client.
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Application Question(s):
Do you have an interest and knowledge of artisanal kitchen appliances and French Culture? If so, please elaborate.
How many years of culinary experience and overall familiarity with cuisine vocabulary do you have? How often do you cook a home-cooked meal? What is your favorite cuisine?
Education:
Associate (Preferred)
Experience:
Microsoft Office: 1 year (Preferred)
Business to Consumer Sales: 3 years (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Showroom Representative position is now open for candidates interested in the Retail & Wholesale sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.