Site Reliability Engineer - Observability

Qualifications
Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience
Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
Ability to conduct system analysis to detect issues with performance
Ability to develop and implement technology solutions to resolve technical challenges
Ability to manage multiple projects simultaneously
Knowledge of software testing techniques, code optimization and software debugging
Strong communication, analytical and problem-solving skills
Strong executional capabilities
Thorough understanding of software structures, hardware, computing systems and how to integrate them
Benefits
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions
Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role
As these factors vary by individuals, pay will also vary among individual associates within the same job
$158,970.00 USD
Incentive Pay Plans:
Opportunity to participate in the Long Term Incentive Plan
Responsibilities
This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications’ reliability, performance, and capacity
Ensures a holistic view is taken of our system applications’ overall health
Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
Collaborates with team members to improve the company’s engineering tools, systems and procedures
Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
Tests installed software for malfunction detection
Identifies and resolves business systems issues
Measures effectiveness and efficiency of existing systems
Develops and implements strategies to improve systems
Monitors and tests system performance
Assists management with auditing team processes and procedures on a routine basis
Provides high-level training, guidance, and advice to junior engineers
Manages complex projects
Serves as a subject-matter expert
Associates will have regular work hours, including full days in the office three or more days a week
The manager will set the work schedule for this position, including in-office expectations
Regions will not provide relocation assistance for this position, and relocation would be at your expense
Job description
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Site Reliability Engineer is responsible for ensuring the dependability of our firm's most critical system applications. This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications’ reliability, performance, and capacity.

Primary Responsibilities
• Ensures a holistic view is taken of our system applications’ overall health
• Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
• Collaborates with team members to improve the company’s engineering tools, systems and procedures
• Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
• Tests installed software for malfunction detection
• Identifies and resolves business systems issues
• Measures effectiveness and efficiency of existing systems
• Develops and implements strategies to improve systems
• Monitors and tests system performance
• Assists management with auditing team processes and procedures on a routine basis
• Provides high-level training, guidance, and advice to junior engineers
• Manages complex projects
• Serves as a subject-matter expert

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements
• Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience

Skills and Competencies
• Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
• Ability to conduct system analysis to detect issues with performance
• Ability to develop and implement technology solutions to resolve technical challenges
• Ability to manage multiple projects simultaneously
• Knowledge of software testing techniques, code optimization and software debugging
• Strong communication, analytical and problem-solving skills
• Strong executional capabilities
• Thorough understanding of software structures, hardware, computing systems and how to integrate them

Desired skills for this specific opportunity
• Cloud technologies: Prior experience supporting hybrid environments with one or more Cloud providers (AWS, Azure)
• Observability: Prior experience implementing one or more Commercial Observability/APM solutions (Dynatrace, New Relic, Datadog, AppDynamics, Honeycomb)
• Monitoring and Logging: Solid familiarity with Splunk, Elastic, OpenSearch, Prometheus, Grafana
• Implementing Site Reliability Engineering (SRE) principles SLO/SLI
• Experience troubleshooting and resolving issues with critical business apps.
• Sound knowledge of servers, infrastructure, load balancers, storage etc.
• Operating Systems competency: solid understanding of Unix/Linux and windows
• Technologies: Kubernetes, Containers, serverless
• Languages/Programming: One or more of the following: ​Bash or ksh, Powershell, Java, Python, JavaScript, or any other common computer language competency
• Configuration management and IaC: Prior experience writing and utilizing Ansible and Terraform
• Cloud cert(s): AWS Solutions Architect Associate or AWS DevOps Associate

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to one of the primary locations below:
• Birmingham, AL
• Nashville, TN
• Atlanta, GA
• Charlotte, NC
• Dallas, TX
• Houston, TX
• Denver, CO
• Orlando, FL
• Tampa, FL
• Salt Lake City, UT

Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:
$125,645.30 USD

50th Percentile:
$158,970.00 USD

Incentive Pay Plans:
Opportunity to participate in the Long Term Incentive Plan.

Location:
Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.