SO2 DAO Qualification Development Manager

UK Civil Service


Deputy Director - Demand, Resourcing & Performance
UK Civil Service • South Croydon, United Kingdom • via LinkedIn
1 day ago
Full–time
Apply on LinkedIn
Job description
Contents
• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Birmingham, Cardiff, Croydon, London, Sale, Wakefield

About The Job

Job summaryDo you thrive when presented with opportunities to inspire others to embed new ways of working?Do you consider yourself to be an inspirational leader who shines the spotlight on equality, diversity and inclusion? If the answer is yes, this really could be the role you have been looking for. What better way to start the New Year than in a role that will allow you to make an impact and gain great job satisfaction through managing and improving organisational performance.Job description

An exciting opportunity awaits for you to join our newly formed strategic team within the Directorate of Investigations, Oversight & Casework (IOC).

As Deputy Director for Demand, Resourcing & Performance, you will form part of the senior leadership team. Reporting directly into the Deputy Director General Investigations, Oversight & Casework, you will facilitate the delivery of all Investigations, Oversight and Casework activity through strategic, proactive management of demand, resources, and performance.

You lead and manage three enabling teams; the Assessment Unit, Business Management, and Specialist Support. Our high performing national teams all work towards a shared objective, and you will play a pivotal role in setting the strategy and leading the development of business and delivery plans.

You will play a key role in leading, managing, and developing and will have direct line management responsibility for: The Head of Assessment, IOC Business Manager and the Specialist Services Lead (new role).

The main responsbilitiies fall under the six main criteria as follows: Leadership & Management, Delivery, Corporate Responsibility, Decision Making, Cultural Competence, Equality, Diversity & Inclusion & Comunication and Engagement. Here is a short summary outlined below, but more detail can be viewed within the Job Description.

Leadership & Management
• Lead a newly formed team, setting clear direction, managing change and embedding new ways of working.
• Provide inspirational leadership that promotes equality, diversity, and inclusion
• Direct Line management and responsibility for: The Head of Assessment, IOC Business Manager and Specialist Services Lead (new role).
• Resource and budget management in line with a challenging efficiency and transformation programme.

Delivery
• Lead the development of organisational approach to demand and resourcing in the Investigations, Oversight & Casework Directorate.
• Set strategy and lead the development of business and delivery plans.
• Analyse and identify patterns and trends in productivity and demand and use this to strategize improvements in delivery.
• Ensure a future focussed workforce plan is developed in conjunction with the People Business Partnering team
• Manage and review performance and productivity against clear targets and support the DDG and IOC Directors in achieving them.
• Chair National Tasking meetings to regularly review IOC performance and resourcing to ensure that we are meeting our performance targets.
• Provide strategic and tactical advice in the response to critical incidents, bringing together resources from across the organisation to respond in the most effective way.
• Lead the development of an IOC Skills & Talent Map to allow intelligent resourcing decisions based on skills and capability as well as availability and location.

Corporate Responsibility
• Contribute to the setting of corporate strategy, policy, governance, and corporate culture.
• Ensure high integrity and transparency in the use of public money.

Decision Making
• Delegated decision making from Deputy Director General of Investigations, Oversight & Casework in relation to demand, resourcing and performance.
• Decide and direct IOC resources to ensure maximum efficiency, effectiveness and performance.

Communication & Engagement
• Liaise with relevant Boards, Groups and Committees on matters relating to IOC demand, resourcing and performance.
• Build close and effective working arrangements specifically with partners in the Data, Performance and People Teams.

Cultural Competence, Equality, Diversity & Inclusion
• Pro-active and committed to equity, diversity and inclusion.
• Demonstrate cultural competence when interacting with all stakeholders

Person specification

Experience

Relevant qualification and significant complimentary experience relating to demand, resourcing and performance.

Experience of setting strategy, business and delivery plans in a transformation setting.

Experience of successfully leading and managing change.

Proven experience of managing and improving organisational performance.

Experience of delivering workforce plans, in a multifunctional area or business.

Strong IT systems knowledge and skills including advanced Excel skills and the ability to learn new systems and packages.

Skills And Abilities

Proven leadership and management skills with the ability to optimise team performance and development

Highly skilled communicator with the ability to communicate complex concepts to others

Excellent interpersonal skills with the ability to form and maintain strong, productive relationships with stakeholders inside and outside of own business area.

Highly developed analytical and problem-solving skills.

Ability to work at pace and respond to changes with ease.

Excellent attention to detail.

Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends.

Project management skills

Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver.

Benefits

Alongside your salary of £81,265, Independent Office for Police Conduct contributes £23,542 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
• 27.5 days paid annual leave (increasing with service to 32.5 days)
• Options to carry over, buy or sell annual leave
• Civil Service pension
• Civil Service maternity leave package
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• Cycle to work scheme
• Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
• Car Leasing Scheme
• Staff networks focused on each of the protected characteristics run for staff, by staff: Enable Network, Welsh Network, Pride and LGBTQI+ Network, *** and Family Network, Race, Religion and Belief Network
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity behaviours

Additional Information

The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions.

The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us.

This role is exempt from the Rehabilitation of Offenders Act 1+74, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process.

Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Successful candidates will need to undergo Security Check (SC) clearance as a requirement for this appointment. Please note that SC Clearance requires 5 years continuous residency in the UK. National security vetting: clearance levels - GOV.UK (www.gov.uk)

Things you need to know

Selection process details

We'll assess you against Civil Service SCS behaviours during the assessment process. This vacancy is using Success Profiles, to find out more, please click here. Throughout the recruitment process we will assess your Experience, Strengths, Technical skills and Values.

As part of the application process, you will be asked to complete a statement of suitability based on the essential criteria. Once you have submitted an application, you will be required to submit your CV. Please kindly email your CV to Recruitment@policeconduct.gov.uk marked for the attention of Nikki O'Connor.

Anticipated assessment and interview dates will be in March/April 2025.

Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements

This Job Is Broadly Open To The Following Groups
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once This Job Has Closed, The Job Advert Will No Longer Be Available. You May Want To Save a Copy For Your Records.Contact Point For ApplicantsJob Contact
• Name : Nikki O'Connor
• Email : recruitment@policeconduct.gov.uk

Recruitment team
• Email : Recruitment@policeconduct.gov.uk

Attachments Deputy-Director-for-Demand-Resourcing-Performance-Jan-25 Opens in new window (pdf, 604kB) Apply at advertiser's site

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UK Civil Service


SO2 DAO Qualification Development Manager
UK Civil Service • Shrivenham, United Kingdom • via LinkedIn
1 day ago
Part-time
No Degree Mentioned
Apply on LinkedIn
Job description
Contents
• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Defence Academy of the United Kingdom, Shrivenham, Swindon, SN6 8LA

About The Job

Job summary

Are you looking for a challenging and rewarding role within the Defence? The Defence Awarding Organisation (DAO) are currently seeking a dynamic individual to join our team as an SO2 DAO Qualification Development Manager.

The Defence Awarding Organisation (DAO) develops and awards Ofqual accredited vocational qualifications for use by armed forces personnel (regular and reserve) and MOD Civil Servants, in recognition of defence training.

The SO2 DAO Qualification Development Manager plays a critical role in ensuring the currency and quality of DAO's accredited qualifications. This position supports the delivery of registered qualifications across all services (Army, RN, RAF) and Defence (STRATCOM).

Key Responsibilities
• Develop, review, and register DAO accredited qualifications.
• Ensure the design and development of qualifications meet Defence and Ofqual policies.
• Manage an efficient assurance and audit framework for over 20+ DAO Awarding Centres.
• Undertake line management, mentoring, and countersigning tasks.
• Provide support and guidance to potential new Awarding Centres, ensuring they meet DAO Centre and Ofqual requirements.
• Update DAO policy to ensure compliance with Defence, Ofqual, and The Regulated Qualifications Framework (RQF).
• Act as a point of contact for DAO Qualifications, addressing issues and coordinating the registration of qualifications with Ofqual.
• Liaise with key personnel and external agencies to ensure best practices with qualification delivery.
• Act as a consultant on Defence accreditation issues related to DAO qualifications.

Working in a regulated environment, the successful candidate should be organised, detail orientated and have excellent communication skills.

A background in education is desirable but not essential, and there are opportunities to gain Level 3 and 4 qualifications to support the role.

If you are passionate about education, qualifications, and making a difference, we would love to hear from you.

This position is advertised at 37 hours per week.

Job Description

The successful candidate will have responsibility for, but not limited to, the following areas:
• Undertake line management, mentoring and countersigning tasks as required by the role. This role has 1 direct reportees SO3 DAO Business Support 1 and will deputise in absence of SO1 DAO Responsible Officer (RO) (as required).
• Undertake learning and development and upskilling as required.
• Responsible for the efficient mapping, review process, development, delivery, and award of allocated DAO qualifications in support of Defence accreditation policy and Ofqual regulations.
• Write, update and implement DAO policy to ensure compliance with Defence, Ofqual and RQF policies.
• Manage Fee Earner Qualification Developers by Identifying, supporting selection, and maintain log of currency ensuring contracts documents and HR Form 382s are processed.
• Generate new business for the DAO, offering support and guidance to potential new Centres in maximising all accreditation opportunities and ensuring that they meet the DAO Centre and Ofqual requirements.
• Manage & update Qualification section on QMS with new qualifications and update ongoing risk-based findings from Awarding Centre visits.
• Act as point of contact to appointed DAO Centres for DAO Qualifications, ensuring that issues are dealt with effectively and coordinating the return of EQA and visit reports from a qualification perspective.
• Liaise with key personnel and outside agencies on all matters relevant to DAO qualifications to ensure currency and best practice for all DAO procedures.
• Act as a consultant on Defence accreditation issues in relation to DAO qualifications.
• Any other ad-hoc requests directed by line management chain.

Person specification
• Excellent communication skills, both orally and in writing.
• Good working knowledge and experience of using, Microsoft 365 applications: Outlook, SharePoint, Excel, Word and Teams.
• Proven organisational skills. Able to balance competing demands, with the ability to prioritise tasks, to delivered outcomes on time and to a required standard.
• High level of attention to detail
• Able to work independently and as part of a team.
• Ability to develop and maintain strong working relationships within the organisation and with partner organisations

Behaviours

We'll assess you against these behaviours during the selection process:
• Leadership
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Working Together

We only ask for evidence of these behaviours on your application form:
• Leadership
• Managing a Quality Service

Benefits

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.+7%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This Recruitment Process Will Consist Of 2 Parts

A written application containing your experience (a CV and a Statement of Suitability (Personal Statement) and 2 Behaviours drawn from the Civil Service Success Profiles.

If your written application is successf

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