Job Description
We didn't get here by accident. UnitedHealth Group is a Fortune 6 leader in health care because we are an undisputed leader in creating service quality and helping to improve the lives of millions. Now, let's get you over here and keep building on that reputation. In this role, you'll be responsible for reviewing, researching, investigating and triaging all types of claims, appeals and grievances. You'll drive the action and communicate with appropriate parties regarding claims issues. In return, we'll provide you with great training, support and opportunities.
Primary Responsibilities
- Coordinate and supervise daily/weekly/monthly activities of a team members including setting priorities for the team to ensure task completion and performance goals are met
- Coordinate work activities with other supervisors, managers, departments, etc.
- Identify and resolve operational problems using defined processes, expertise and judgment
- Provide coaching, feedback and annual performance reviews as well as formal corrective action
This is a challenging role with serious impact. We'll look to you to motivate and empower your team to provide best in class service. You'll need to combine expertise and exceptional claims support with analyzing and researching complex claims.
Required Qualifications
- 1+ years supervisory/leadership experience
- 5+ years of experience analyzing and solving problems in an office, claims or customer service environment
- High School diploma or GED or equivalent years of work experience
- Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
- Ability to multi-task including the ability to understand multiple products and multiple levels of benefits within each product
Preferred Qualifications
- 2+ years claims, appeals or grievance experience
UnitedHealth Group is a team of more than 260,000 people who are building career success through commitment, compassion and a desire to make a difference. Join us. Learn more about how you can start doing your life's best work.SM
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, ****** orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Primary Responsibilities
- Coordinate and supervise daily/weekly/monthly activities of a team members including setting priorities for the team to ensure task completion and performance goals are met
- Coordinate work activities with other supervisors, managers, departments, etc.
- Identify and resolve operational problems using defined processes, expertise and judgment
- Provide coaching, feedback and annual performance reviews as well as formal corrective action
This is a challenging role with serious impact. We'll look to you to motivate and empower your team to provide best in class service. You'll need to combine expertise and exceptional claims support with analyzing and researching complex claims.
Required Qualifications
- 1+ years supervisory/leadership experience
- 5+ years of experience analyzing and solving problems in an office, claims or customer service environment
- High School diploma or GED or equivalent years of work experience
- Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
- Ability to multi-task including the ability to understand multiple products and multiple levels of benefits within each product
Preferred Qualifications
- 2+ years claims, appeals or grievance experience
UnitedHealth Group is a team of more than 260,000 people who are building career success through commitment, compassion and a desire to make a difference. Join us. Learn more about how you can start doing your life's best work.SM
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, ****** orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
💡 Quick Summary
Seeking a career-building opportunity? The Spvsr Clms position is now open for candidates interested in the Customer Care sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
