Job Description
Will Work in a 24 X 7 Environment (NOC).
• Will support the Clients over email as well as phone.
• Will be responsible for the uptime of the various client projects being managed / monitored.
• Will report to the team leader.
• Will have to report the daily/weekly/monthly basis database operation checklist.
• Will make sure that the Tickets raised per shift are closed in the required time limits and if not escalated as per the escalation Matrix defined.
• Raise and Update the tickets in NBSS
• Will support the Clients over email as well as phone.
• Will be responsible for the uptime of the various client projects being managed / monitored.
• Will report to the team leader.
• Will have to report the daily/weekly/monthly basis database operation checklist.
• Will make sure that the Tickets raised per shift are closed in the required time limits and if not escalated as per the escalation Matrix defined.
• Raise and Update the tickets in NBSS
💡 Quick Summary
Seeking a career-building opportunity? The SQL Database Administrator L2 position is now open for candidates interested in the Database Administrator sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
