Job Description
Primary Responsibilities
· Work in a 24 X 7 Environment (NOC).
· Extend technical support to Clients over email and phone.
· Carry out the advance level of troubleshooting for databases
· Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined
· Technically update the tickets in ticketing system for all the issues handled / worked upon
· Ensure that change requests are implemented as per defined timelines
· Following up with...
· Work in a 24 X 7 Environment (NOC).
· Extend technical support to Clients over email and phone.
· Carry out the advance level of troubleshooting for databases
· Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined
· Technically update the tickets in ticketing system for all the issues handled / worked upon
· Ensure that change requests are implemented as per defined timelines
· Following up with...
💡 Quick Summary
Seeking a career-building opportunity? The SQL Database Administrator position is now open for candidates interested in the Database Administrator sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
