Job Description
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly
• Lead distribution/management
• Database Management
• Lead churning
Customer Relationship Manager Requirements
• A bachelors degree in administration or a related field.
• A minimum of 2 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• Maintain a positive attitude focused on customer satisfaction.
This job is provided by Shine.com
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly
• Lead distribution/management
• Database Management
• Lead churning
Customer Relationship Manager Requirements
• A bachelors degree in administration or a related field.
• A minimum of 2 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• Maintain a positive attitude focused on customer satisfaction.
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Sr Executive| Customer Relationship position is now open for candidates interested in the Operations Executive Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
