Sr. Manager, Marketing - Customer Lifecycle & Retention Leader, Amazon

💰 ₹28,800 - ₹46,080 (Est.) 📍 Mumbai

Job Description

DESCRIPTION

Amazon has made a bold move to redefine entertainment in India. With the acquisition of MX Player, we’ve united two of the country’s largest free streaming platforms – Amazon miniTV and MX Player – to launch Amazon MX Player, India’s new home for premium, free ad-supported content.

Now streaming to over 250 million users, Amazon MX Player is Amazon India’s flagship free AVOD (Ad-supported Video on Demand) service — a category-defining bet that combines world-class storytelling, unmatched scale, and innovative monetization. The service has launched some the biggest shows that India has seen - Aashram, HipHop India, Jamnpaar, Half CA, and more! Amazon MX Player has also won multiple national and international awards for its innovative marketing.

We’re looking for a seasoned Product Marketing Leader to shape and scale the next phase of our journey. This high-impact leadership role will own customer growth, engagement, and retention. From strategy to execution, this person will lead how we prioritize, invest, and drive performance across the customer lifecycle to deliver breakthrough results.

You will be responsible for shaping our marketing strategy, managing how we allocate marketing investments across priorities, and driving full-funnel efficiency. You will collaborate closely with content, product, analytics, and tech teams.

This role also involves leading and mentoring a high-performing marketing team. It requires a deep understanding of the digital landscape and evolving customer behavior.

We are looking for a strategic, data-driven leader who thrives in ambiguity. This is an exciting opportunity for someone who wants to work in a start-up-like environment and is passionate about digital media and entertainment. This is not just another marketing role. It’s a chance to shape the future of free entertainment in India — at massive scale.

Key job responsibilities
Develop and execute comprehensive marketing strategies to drive user acquisition, engagement, and retention for Amazon MX Player.
Analyze market trends, user insights, and competitive dynamics to identify and unlock new growth opportunities.
Collaborate cross-functionally with content, product, analytics, and engineering teams to enhance user experience and maximize content impact.
Manage the full lifecycle of user marketing — including onboarding, retention, reactivation, and monetization journeys.
Drive audience segmentation and personalization strategies to improve message relevance and user outcomes.
Monitor key performance indicators (KPIs), track campaign effectiveness, and optimize marketing ROI.
Stay ahead of emerging platforms, tools, and innovations shaping the Indian digital marketing landscape.
Own content programming calendar to align high-impact launches with key business priorities and audience interest.
Lead viewership forecasting and support business planning tied to customer and content metrics.
BASIC QUALIFICATIONS

10+ years of professional non-internship marketing experience
Experience managing teams
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience driving direction and alignment with cross-functional teams
PREFERRED QUALIFICATIONS

MBA
Experience in managing marketing budgets
Experience in working with product and tech teams to drive customer improvements

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job details

IND, MH, Mumbai
Marketing

💡 Quick Summary

Seeking a career-building opportunity? The Sr. Manager, Marketing - Customer Lifecycle & Retention Leader, Amazon position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.

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Job Details

Company Name: Amazon.com

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The expected salary for Sr. Manager, Marketing - Customer Lifecycle & Retention Leader, Amazon in Mumbai is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Sr. Manager, Marketing - Customer Lifecycle & Retention Leader, Amazon is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Sr. Manager, Marketing - Customer Lifecycle & Retention Leader, Amazon. Previous experience in Digital Marketing Expert Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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