Job Description
Overview
Work type: Full time
Salary: $7+,122 - $+6,073
Grade: VPSG3
Occupation: Customer Service/Call Centre
Location: CBD
Reference: VG/DE/FPIS/20001+88
The Customer Support Officer supports the delivery of a service support function. The role sits within the Schools Finance and Resources Branch within the Finance Services Division. The key purpose of the role is to provide responsive and quality customer support to Victorian government schools and internal stakeholders with management of the Student Resource Package (SRP), employee charging and leave issues, support with the SRP Planner and reconciliation of the SRP.
For more details regarding this position please see attached position descriptions.
The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
Applications close Friday 27 June 2026 at 11.5+PM
Posted 13 June 2026
Work type: Full time
Salary: $7+,122 - $+6,073
Grade: VPSG3
Occupation: Customer Service/Call Centre
Location: CBD
Reference: VG/DE/FPIS/20001+88
The Customer Support Officer supports the delivery of a service support function. The role sits within the Schools Finance and Resources Branch within the Finance Services Division. The key purpose of the role is to provide responsive and quality customer support to Victorian government schools and internal stakeholders with management of the Student Resource Package (SRP), employee charging and leave issues, support with the SRP Planner and reconciliation of the SRP.
For more details regarding this position please see attached position descriptions.
The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
Applications close Friday 27 June 2026 at 11.5+PM
Posted 13 June 2026
💡 Quick Summary
Seeking a career-building opportunity? The SRP Client Support Officer position is now open for candidates interested in the Helper Jobs sector. This role in Victoria Valley offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.