Job Description
Made for Moments? So are we.
At dusk, we’re here for all of life’s moments. The big, bold, heart-thumping ones. The quiet, cosy, just-passing-through ones. The ones you planned for months.
And the ones that just… happened.
We believe great leadership creates great experiences. With 140+ stores across Australia and New Zealand (and growing), dusk is powered by passionate people who know how to lead with values, build high-performing teams, and create something special - one moment at a time.
We’re looking for State Visual Merchandisers who are ready to inspire creativity, bring our brand to life, and elevate the customer experience across a portfolio of stores. These are brand-new roles in a growing business – an exciting opportunity to set the standard, drive results, and make your mark. We have positions available in:
NSW
VIC
WA
If that’s your kind of challenge, we’d love to meet you.
About the Role
Reporting to the National Store Experience Manager, you’ll be responsible for executing dusk’s visual strategy across your state, ensuring stores deliver a world-class customer experience through beautiful and commercially effective merchandising. From new collection launches to store openings, signage execution and training, you’ll be the go-to expert for visual standards.
What You’ll Be Doing
Setting all stores in your state to VM briefs and maintaining brand standards
Leading new collection launches, store set-ups, and openings
Making commercial visual decisions to drive sales growth
Reviewing layouts, replenishment processes and signage execution
Training and developing store teams to deliver effective merchandising
Finding opportunities to trial new visual concepts
Ensuring visual and commercial balance across all stores
Partnering and building strong relationships with store and retail teams, driving consistent communication
Conducting impactful and effective store visits to support teams and drive visual standards
What You’ll Bring
Proven experience in a multi-site visual merchandising role
Strong creative flair and a passion for VM paired with commercial acumen
A hands-on approach with the ability to coach, train and inspire store teams
Excellent organisational and time management skills
Strong communication and stakeholder management ability
A collaborative mindset with the confidence to trial new ideas and concepts
Ability to lift up to 20kg, stand for extended periods and safely manoeuvre stock
Current driver’s license with access to a vehicle
Why Join Us?
Be part of a dynamic, purpose-led retail brand with a national footprint
Work with passionate leaders who value collaboration and innovation
Enjoy flexibility, a supportive team culture, and opportunities to grow
Competitive salary and benefits
Ready to shape the future of visual merchandising with us?
Apply now and help us continue to create spaces where memorable customer experiences come to life!
At dusk, we’re here for all of life’s moments. The big, bold, heart-thumping ones. The quiet, cosy, just-passing-through ones. The ones you planned for months.
And the ones that just… happened.
We believe great leadership creates great experiences. With 140+ stores across Australia and New Zealand (and growing), dusk is powered by passionate people who know how to lead with values, build high-performing teams, and create something special - one moment at a time.
We’re looking for State Visual Merchandisers who are ready to inspire creativity, bring our brand to life, and elevate the customer experience across a portfolio of stores. These are brand-new roles in a growing business – an exciting opportunity to set the standard, drive results, and make your mark. We have positions available in:
NSW
VIC
WA
If that’s your kind of challenge, we’d love to meet you.
About the Role
Reporting to the National Store Experience Manager, you’ll be responsible for executing dusk’s visual strategy across your state, ensuring stores deliver a world-class customer experience through beautiful and commercially effective merchandising. From new collection launches to store openings, signage execution and training, you’ll be the go-to expert for visual standards.
What You’ll Be Doing
Setting all stores in your state to VM briefs and maintaining brand standards
Leading new collection launches, store set-ups, and openings
Making commercial visual decisions to drive sales growth
Reviewing layouts, replenishment processes and signage execution
Training and developing store teams to deliver effective merchandising
Finding opportunities to trial new visual concepts
Ensuring visual and commercial balance across all stores
Partnering and building strong relationships with store and retail teams, driving consistent communication
Conducting impactful and effective store visits to support teams and drive visual standards
What You’ll Bring
Proven experience in a multi-site visual merchandising role
Strong creative flair and a passion for VM paired with commercial acumen
A hands-on approach with the ability to coach, train and inspire store teams
Excellent organisational and time management skills
Strong communication and stakeholder management ability
A collaborative mindset with the confidence to trial new ideas and concepts
Ability to lift up to 20kg, stand for extended periods and safely manoeuvre stock
Current driver’s license with access to a vehicle
Why Join Us?
Be part of a dynamic, purpose-led retail brand with a national footprint
Work with passionate leaders who value collaboration and innovation
Enjoy flexibility, a supportive team culture, and opportunities to grow
Competitive salary and benefits
Ready to shape the future of visual merchandising with us?
Apply now and help us continue to create spaces where memorable customer experiences come to life!
💡 Quick Summary
Seeking a career-building opportunity? The State VM | NSW | VIC | WA position is now open for candidates interested in the Customer Care sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
