Job Description
Coach | Birkenhead Point
Coach is built on a legacy of craftsmanship, innovation, and timeless design. At our Birkenhead Point location, we’re looking for an inspiring Store Manager to lead our team for a 12‑month contract period. This role is perfect for a passionate retail leader who thrives in a premium environment and loves delivering exceptional customer experiences.
Your Responsibilities
Lead, mentor, and develop a high‑performing team with a strong focus on people and culture
Create a welcoming and motivating workplace environment
Ensure exceptional customer service at every touchpoint
Maintain high visual merchandising and brand presentation standards in line with Coach guidelines
Support team performance through coaching and positive reinforcement
Deliver strong commercial results.
Analyse store performance to identify opportunities and implement effective action plans
You Will Bring
A leadership style that is supportive, engaging and inspiring
Experience managing a retail team (premium/luxury ideal)
Strong communication and organisational skills
Strong problem-solving skills and the ability to adapt in a fast-paced environment
Passion for coaching, development and team success
Experience driving KPIs, team performance, and commercial results
Customer-first mindset with attention to brand standards
What Coach Offers
A culture that values creativity, collaboration and individuality
Global brand recognition and internal progression pathways
Attractive remuneration and general staff discounts across Coach and Kate Spade products!
Development opportunities within a global fashion house
Birthday leave and much more!
Video
Coach is built on a legacy of craftsmanship, innovation, and timeless design. At our Birkenhead Point location, we’re looking for an inspiring Store Manager to lead our team for a 12‑month contract period. This role is perfect for a passionate retail leader who thrives in a premium environment and loves delivering exceptional customer experiences.
Your Responsibilities
Lead, mentor, and develop a high‑performing team with a strong focus on people and culture
Create a welcoming and motivating workplace environment
Ensure exceptional customer service at every touchpoint
Maintain high visual merchandising and brand presentation standards in line with Coach guidelines
Support team performance through coaching and positive reinforcement
Deliver strong commercial results.
Analyse store performance to identify opportunities and implement effective action plans
You Will Bring
A leadership style that is supportive, engaging and inspiring
Experience managing a retail team (premium/luxury ideal)
Strong communication and organisational skills
Strong problem-solving skills and the ability to adapt in a fast-paced environment
Passion for coaching, development and team success
Experience driving KPIs, team performance, and commercial results
Customer-first mindset with attention to brand standards
What Coach Offers
A culture that values creativity, collaboration and individuality
Global brand recognition and internal progression pathways
Attractive remuneration and general staff discounts across Coach and Kate Spade products!
Development opportunities within a global fashion house
Birthday leave and much more!
Video
💡 Quick Summary
Seeking a career-building opportunity? The Store Manager | Coach | Birkenhead Point | 12 month contract position is now open for candidates interested in the Customer Care sector. This role in Drummoyne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
