Job Description
Your next career opportunity
As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.
Strategic Accounts Coordinator
After 95 years of dedicated service and top-echelon experience, Irby Utilities has established itself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.
If you are energetic, customer-centric, and committed to growing with a thriving, dynamic organization then apply now!
As a Strategic Accounts Coordinator, you will be an instrumental contributor towards establishing profitability and efficiency. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our SAC’s work closely across departments to grow the business and ensure maximum customer satisfaction.
What you’ll do:
Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions.
Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels.
Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges.
Establish relationships with key vendors and purchasing teams to aid the securing of materials.
Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
What you need:
Knowledge and experience in sales and/or sales administration
Strong computer skills including Microsoft Office, ERP systems, CRM systems
Proven ability to research, analyze and critically review information
Ability to multi-task, prioritize, and work efficiently
Possess a curious nature with the drive to learn, develop, and continuously grow
Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public
Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours
What we prefer:
Professional sales/customer service experience (2+ years) preferred
Bachelor’s degree
Why work for Irby?
Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.
As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.
Strategic Accounts Coordinator
After 95 years of dedicated service and top-echelon experience, Irby Utilities has established itself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.
If you are energetic, customer-centric, and committed to growing with a thriving, dynamic organization then apply now!
As a Strategic Accounts Coordinator, you will be an instrumental contributor towards establishing profitability and efficiency. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our SAC’s work closely across departments to grow the business and ensure maximum customer satisfaction.
What you’ll do:
Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions.
Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels.
Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges.
Establish relationships with key vendors and purchasing teams to aid the securing of materials.
Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
What you need:
Knowledge and experience in sales and/or sales administration
Strong computer skills including Microsoft Office, ERP systems, CRM systems
Proven ability to research, analyze and critically review information
Ability to multi-task, prioritize, and work efficiently
Possess a curious nature with the drive to learn, develop, and continuously grow
Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public
Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours
What we prefer:
Professional sales/customer service experience (2+ years) preferred
Bachelor’s degree
Why work for Irby?
Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.
💡 Quick Summary
Seeking a career-building opportunity? The Strategic Accounts Coordinator position is now open for candidates interested in the Remote Jobs sector. This role in Fort Worth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.