Job Description
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
The Case Worker provides ongoing supportive care, case work and referral services to individuals and/or their families.
Support, advocate for, and refer neighbours/families in helping empower them to become more self-sufficient and help them re-integrate into the greater community.
If applicable, provide spiritual care and use every opportunity to pray with and share the Gospel of Jesus Christ with neighbours/families.
Conduct initial intake assessments (including evaluation of client/family protection issues), determining immediate needs and supports required by the individual.
Through crisis and ongoing empathetic, supportive listening, assist individuals in determining appropriate and mutually agreed upon goal achievement processes; facilitate effective problem-solving behaviours of the neighbour/family.
Provide a variety of casework duties, including analysis of data, progress reports, statistical recordings, formulation of plans and implementation of plans, consistent with program policies.
May perform frontline intake case work.
Participate in case management meetings for the benefit of individuals served.
Help with Pathway of Hope, kids’ camp, and Back to School initiatives as required.
Recommend and assist in the development of new program/policy initiatives to address ongoing neighbour needs.
Maintain confidentiality and keep accurate files/case notes.
Complete and submit Incident Reports for incidents occurring while on duty.
Network with The Salvation Army and community social service providers to coordinate resources for the benefit of neighbours.
Regularly attend to self-care through appropriate de-briefing, etc.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
WORKING CONDITIONS:
A busy office and day camp environment.
May be exposed to the risk of minor harm, injury or illnesses due to physical attacks by others (i.e., violent/aggressive neighbour), exposure to infectious diseases and other potentially dangerous situations.
PRECAUTIONARY MEASURES:
Responsible to ensure personal and corporate attention to the following:
Workplace Health and Safety Requirements
Universal Precautions for Communicable Diseases
Qualifications and Education requirements:
EDUCATION/CERTIFICATIONS:
The successful job applicant will have completed or working towards an Undergraduate University degree (e.g., B.A.).
NOTE: An alternative level of education and experience may be acceptable.
Studies in Social Services or Social Work or related field is an asset.
EXPERIENCE:
Experience working with marginalized communities and in the social services or non-profit sector.
REQUIRED SKILLS/KNOWLEDGE:
Strong communication skills – written and interpersonal.
Organizational skills – scheduling, case management, record keeping.
Technological skills – Microsoft Office and other software systems.
PREFERRED COMPETENCIES:
Creative and flexible with the ability to adapt based on team, program, and service needs.
Adept at setting appropriate boundaries while remaining warm, personable and an inviting presence.
Successful candidates, prior to hiring, may be required to provide:
Background check consent.
A clear vulnerable sector screening.
A clean drivers abstract.
Completion of our online Abuse Prevention Training and required Health and Safety training.
Due to the nature of Canada Summer Jobs funding, applicants must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment, who is 30 years of age or under.
TERM OF EMPLOYMENT:
Temporary Full Time – 35 hours/wk.
Monday – Friday, June 23, 2026 - August 2+, 2026
Compensation:
The target hiring range for this position is $17.85 to $21.66 with a maximum of $25.++.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
[email protected]
if you have a need for any accommodation and we will be pleased to discuss this with you.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
The Case Worker provides ongoing supportive care, case work and referral services to individuals and/or their families.
Support, advocate for, and refer neighbours/families in helping empower them to become more self-sufficient and help them re-integrate into the greater community.
If applicable, provide spiritual care and use every opportunity to pray with and share the Gospel of Jesus Christ with neighbours/families.
Conduct initial intake assessments (including evaluation of client/family protection issues), determining immediate needs and supports required by the individual.
Through crisis and ongoing empathetic, supportive listening, assist individuals in determining appropriate and mutually agreed upon goal achievement processes; facilitate effective problem-solving behaviours of the neighbour/family.
Provide a variety of casework duties, including analysis of data, progress reports, statistical recordings, formulation of plans and implementation of plans, consistent with program policies.
May perform frontline intake case work.
Participate in case management meetings for the benefit of individuals served.
Help with Pathway of Hope, kids’ camp, and Back to School initiatives as required.
Recommend and assist in the development of new program/policy initiatives to address ongoing neighbour needs.
Maintain confidentiality and keep accurate files/case notes.
Complete and submit Incident Reports for incidents occurring while on duty.
Network with The Salvation Army and community social service providers to coordinate resources for the benefit of neighbours.
Regularly attend to self-care through appropriate de-briefing, etc.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
WORKING CONDITIONS:
A busy office and day camp environment.
May be exposed to the risk of minor harm, injury or illnesses due to physical attacks by others (i.e., violent/aggressive neighbour), exposure to infectious diseases and other potentially dangerous situations.
PRECAUTIONARY MEASURES:
Responsible to ensure personal and corporate attention to the following:
Workplace Health and Safety Requirements
Universal Precautions for Communicable Diseases
Qualifications and Education requirements:
EDUCATION/CERTIFICATIONS:
The successful job applicant will have completed or working towards an Undergraduate University degree (e.g., B.A.).
NOTE: An alternative level of education and experience may be acceptable.
Studies in Social Services or Social Work or related field is an asset.
EXPERIENCE:
Experience working with marginalized communities and in the social services or non-profit sector.
REQUIRED SKILLS/KNOWLEDGE:
Strong communication skills – written and interpersonal.
Organizational skills – scheduling, case management, record keeping.
Technological skills – Microsoft Office and other software systems.
PREFERRED COMPETENCIES:
Creative and flexible with the ability to adapt based on team, program, and service needs.
Adept at setting appropriate boundaries while remaining warm, personable and an inviting presence.
Successful candidates, prior to hiring, may be required to provide:
Background check consent.
A clear vulnerable sector screening.
A clean drivers abstract.
Completion of our online Abuse Prevention Training and required Health and Safety training.
Due to the nature of Canada Summer Jobs funding, applicants must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment, who is 30 years of age or under.
TERM OF EMPLOYMENT:
Temporary Full Time – 35 hours/wk.
Monday – Friday, June 23, 2026 - August 2+, 2026
Compensation:
The target hiring range for this position is $17.85 to $21.66 with a maximum of $25.++.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
[email protected]
if you have a need for any accommodation and we will be pleased to discuss this with you.
💡 Quick Summary
Seeking a career-building opportunity? The Summer Case Worker position is now open for candidates interested in the Helper Jobs sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
