Job Description
Join a valuesdriven national organisation where your work genuinely changes lives.
ONCALL Group Australia is a trusted provider of disability and community support services. Our purpose is simple: to empower people to live their best lives. Due to growth, we’re looking for an experienced and compassionate Support Coordinator to join our Queensland team on a casual employment basis.
If you enjoy autonomy, meaningful client relationships, and working in a supportive, professional environment — this role is for you.
Why You’ll Love Working With Us
Purposeled work that delivers real outcomes for NDIS participants
Supportive, collaborative team culture with strong leadership
Stable role with manageable caseloads
Work from home 1 day per week
National organisation with clear systems, quality focus and strong safeguards
Applications reviewed as they are received — we’re keen to move quickly
About the Role
As a Support Coordinator, you will work directly with NDIS participants to maximise the value of their plans and build longterm independence. You’ll support people to navigate the NDIS, connect with the right providers, and achieve goals that matter to them.
Your key responsibilities will include:
Supporting participants to understand and use their NDIS plans effectively
Linking participants with appropriate providers, mainstream services and community supports
Establishing and managing service agreements
Monitoring service delivery, budgets and Support Coordination funding
Building participants’ capacity to strengthen independence and selfdirection
Maintaining accurate, timely documentation in line with NDIS Practice Standards
What We’re Looking For
We’re looking for someone who is professional, organised, and genuinely clientcentred.
You’ll bring:
A relevant qualification (Social Work, Psychology, Allied Health, Health Sciences, Community Services or similar)
Proven experience as a Support Coordinator (NDIS)
Strong knowledge of the NDIS, service systems and community supports
Demonstrated ability to support participants to achieve sustainable goals
Excellent communication, organisation and problemsolving skills
Ability to manage competing priorities with confidence and initiative
Required industry screening checks and Australian working rights
Ready to Make a Real Difference?
If you’re an experienced Support Coordinator looking for a role where your work is valued and your impact is visible, we’d love to hear from you.
Apply now — applications will be reviewed as they come in.
ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.
💡 Quick Summary
Seeking a career-building opportunity? The Support Coordinator position is now open for candidates interested in the Work from home Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
