Job Description
Location: Sydney, Sydney Salary: AUD Industry Standards
Join Our Team as an Agile Workplace Concierge!
At First Contact, we pride ourselves on being a service-driven business that places people at the heart of everything we do. Our vision is clear: “Operate great workplaces.”
We’re excited to announce full-time and casual opportunities with our FC Support Team in Sydney!
THE OPPORTUNITY:
We are seeking an Agile Workplace Concierge to join our FC Support Team. As part of our Support Team, you'll be at the heart of our operations, supporting positions across the Sydney portfolio. The Support Team is our valued frontline, ensuring smooth operations in cases of absences, including service support, holidays, training days, sickness, and temporary vacancies.
This role is ideal for someone energetic, adaptable, and passionate about delivering exceptional customer service while working alongside diverse teams. You’ll gain a broad range of exposure to different operations and teams, making every day a new experience. Training will be provided on systems and procedures before you’re placed at a specific site.
Our roles provide a great opportunity for those looking to transition into a corporate environment while leveraging hospitality and customer service skills. No two days are the same!
As part of these roles, your primary responsibility will be to curate exceptional experiences that leave a lasting impression on our visitors and occupants. You will be the driving force behind ensuring every interaction is seamless and memorable. Furthermore, you will play a crucial supporting role for our clients, working across any of the core services: Front of house (Reception), Concierge, Placemaking support, Hospitality, Workplace Solutions, Events and Meeting coordination
This role involves periods of walking, standing, sitting, and manual handling, keeping you active and engaged throughout your workday.
What you'll bring to the role:
At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.
Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors'/employees' needs and preferences to enhance their overall experience.
Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.
Why you should choose First Contact:
Rewarding Monday-Friday, enjoy your evenings and weekends
Compensation surpassing industry standards
Outstanding rewards program - earn gift cards and perks
Learning and development from some of the best leaders in Australia workplace experience.
Around the clock support through our wellness partner “Sonder” Employee Wellbeing Platform
Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure!
Together, let's create a workplace experience that leaves a lasting impression.
Apply now, and let's make a difference together.
Join Our Team as an Agile Workplace Concierge!
At First Contact, we pride ourselves on being a service-driven business that places people at the heart of everything we do. Our vision is clear: “Operate great workplaces.”
We’re excited to announce full-time and casual opportunities with our FC Support Team in Sydney!
THE OPPORTUNITY:
We are seeking an Agile Workplace Concierge to join our FC Support Team. As part of our Support Team, you'll be at the heart of our operations, supporting positions across the Sydney portfolio. The Support Team is our valued frontline, ensuring smooth operations in cases of absences, including service support, holidays, training days, sickness, and temporary vacancies.
This role is ideal for someone energetic, adaptable, and passionate about delivering exceptional customer service while working alongside diverse teams. You’ll gain a broad range of exposure to different operations and teams, making every day a new experience. Training will be provided on systems and procedures before you’re placed at a specific site.
Our roles provide a great opportunity for those looking to transition into a corporate environment while leveraging hospitality and customer service skills. No two days are the same!
As part of these roles, your primary responsibility will be to curate exceptional experiences that leave a lasting impression on our visitors and occupants. You will be the driving force behind ensuring every interaction is seamless and memorable. Furthermore, you will play a crucial supporting role for our clients, working across any of the core services: Front of house (Reception), Concierge, Placemaking support, Hospitality, Workplace Solutions, Events and Meeting coordination
This role involves periods of walking, standing, sitting, and manual handling, keeping you active and engaged throughout your workday.
What you'll bring to the role:
At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.
Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors'/employees' needs and preferences to enhance their overall experience.
Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.
Why you should choose First Contact:
Rewarding Monday-Friday, enjoy your evenings and weekends
Compensation surpassing industry standards
Outstanding rewards program - earn gift cards and perks
Learning and development from some of the best leaders in Australia workplace experience.
Around the clock support through our wellness partner “Sonder” Employee Wellbeing Platform
Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure!
Together, let's create a workplace experience that leaves a lasting impression.
Apply now, and let's make a difference together.
💡 Quick Summary
Seeking a career-building opportunity? The Support Team - Agile Workplace Concierge position is now open for candidates interested in the Customer Care sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
