Job Description
Full job description
Benefits:
Monthly Performance Bonus!!
Competitive Health & Welfare Benefits
Monthly $43 stipend to use toward ancillary benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
Minimum Qualifications:
2 years of medical office scheduling or 1-2 years of administration experience combined with orthopedic clinic experience
Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
Knowledge of medical terminology and insurance plans.
Essential Functions
Tracks and obtains medical clearances for scheduled surgeries.
Navigates EMR to scribe voicemails and return appropriate calls as needed.
Call patients to schedule surgery within 48 hours of the order being signed and schedule all pre-op and post-op appointments for the patient.
Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
During the financial counseling session, collects patients’ responsibility via telephone or instructs patients to bring required payment to their Pre-op appointment.
Communicates clinical instructions needed for appointments/procedures.
Updates the system for any changes or additions to the schedule.
Accurately updates patient information in the practice management system and EMR.
Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
Other duties as assigned.
Benefits:
Monthly Performance Bonus!!
Competitive Health & Welfare Benefits
Monthly $43 stipend to use toward ancillary benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
Minimum Qualifications:
2 years of medical office scheduling or 1-2 years of administration experience combined with orthopedic clinic experience
Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
Knowledge of medical terminology and insurance plans.
Essential Functions
Tracks and obtains medical clearances for scheduled surgeries.
Navigates EMR to scribe voicemails and return appropriate calls as needed.
Call patients to schedule surgery within 48 hours of the order being signed and schedule all pre-op and post-op appointments for the patient.
Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
During the financial counseling session, collects patients’ responsibility via telephone or instructs patients to bring required payment to their Pre-op appointment.
Communicates clinical instructions needed for appointments/procedures.
Updates the system for any changes or additions to the schedule.
Accurately updates patient information in the practice management system and EMR.
Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
Other duties as assigned.
💡 Quick Summary
Seeking a career-building opportunity? The Surgery Scheduler position is now open for candidates interested in the Health Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.